Maxtrax Core Soft Shackle (MTXCS)
Warranty Information
Vendor warranty summary
MAXTRAX Warranty
At a glance: Limited lifetime on recovery boards against manufacturing defects; wheel-spin damage not covered
This is MAXTRAX's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Recovery boards (MKII, XTREME, LITE, MINI) | Limited lifetime (manufacturing defects) |
| Storage and mounting components | 12 months (per MAXTRAX Australia policy) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Recovery boards that fail because of a manufacturing defect when used per the MAXTRAX instructions
- Approved claims get a replacement (or refund), usually decided within about 7 business days of inspection
- Freight is refunded for approved claims
What's not covered
- Burned or melted teeth from spinning tires
- Damage from use on rocky or hard surfaces
- Wear and tear, abuse, misuse, or accidental impact
- Not following the Instructions for Use
- Modified boards
- Claims with missing parts or no proof of purchase
- Second-hand boards / anyone other than the original owner
How to make a MAXTRAX warranty claim
- Email sales@maxtraxus.com with proof of purchase, photos/details of the damage, and your vehicle info
- Wait for approval before shipping
- Ship to the address MAXTRAX provides (the policy lists 47 Griffin Crescent, Brendale Queensland 4500, Australia)
- MAXTRAX inspects and replaces approved boards; freight is reimbursed only if the claim is approved
MAXTRAX contact: Phone: 303.706.9700 · Email: sales@maxtraxus.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to MAXTRAX, and help it along either way.
Shop MAXTRAX at NVMOS
See all MAXTRAX products, lead times and FAQs →
Disclaimer: The information on this page describes MAXTRAX's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: MAXTRAX official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
MAXTRAX makes recovery boards in Australia, injection-molded from reinforced nylon. NVMOS carries MKII, XTREME and MINI boards, replacement teeth, mounting pins and recovery rope, for anyone who would rather get unstuck alone than wait for a second truck.
Based in: Australia · Made in: Australia · Founded: 2005 · Lead time: In-stock ships in 24–48 hrs
Shop all 54 MAXTRAXWarrantyAll brands
Warranty terms are set by MAXTRAX, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
MAXTRAX Core Soft Shackle (MTXCS) for Off-Road Recovery and Overland Travel
The Maxtrax Core Soft Shackle (MTXCS) is built for drivers who want dependable MAXTRAX recovery gear for off-road travel, overlanding, and 4WD vehicle recovery. Whether you are upgrading your trail kit, replacing worn equipment, or building a more complete recovery setup, this product is designed to work hard when conditions get rough.
This product fits naturally into a serious overland recovery kit thanks to MAXTRAX engineering, trail-focused durability, and the practical details buyers look for when shopping for off-road recovery gear, 4WD accessories, and overlanding equipment.
Key Features
- Synthetic recovery shackle design for safer, lighter-weight recovery setups
- Built for the MAXTRAX Recovery System and compatible recovery workflows
- High-strength fiber construction engineered for off-road recovery use
- Compact, easy-to-pack format for trail bags and recovery kits
Why Choose This Product
This MAXTRAX accessory is a smart choice for buyers who want reliable gear from a trusted off-road recovery brand. It is designed to support safer, more organized, and more capable recovery setups for trucks, SUVs, Jeeps, and dedicated trail rigs.
Perfect For
This product is ideal for off-roaders and overlanders who want dependable recovery gear for trucks, SUVs, Jeeps, and 4WD vehicles.
Product Details
and features a rated Minimum Breaking Strength of 30864 pounds or
14000 kg. A braided sheath protects the 21.5" (550mm) long shackle from wear and tear due to abrasion and friction
Weight: .25 lbs
Materials: Ultra-High-Molecular Weight Polyethylene and Polyester
Length: 11in X 11in X 4in
MBS: 14000 kg/30864 lb
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