Big Days Truck Accessories Warranty
Vendor warranty summary
Big Days Truck Accessories Warranty
At a glance: Limited lifetime on Chase Rack base and racks, 3 years on mounts/accessories, 1 year on paint and finish
This is Big Days Truck Accessories's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Chase Rack System base, Trailbreaker Truck Bed Rack, Trailhead Hitch Rack | Limited lifetime |
| All mounts and all other accessories | 3 years |
| Paint and finish defects (all Big Days and Boundry products) | 1 year |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials or workmanship from the factory
- Big Days repairs or replaces the faulty part with no charge for parts or labor
- Big Days may choose to refund up to the original purchase price instead
- During the first year Big Days pays the return shipping; after that the buyer pays
What's not covered
- Normal wear such as scratches, dents, tears or surface oxidation
- Fading, UV damage, extreme weather, impacts and theft
- Commercial use or accidents
- Repairs or modifications not done or approved by Big Days
- Wrong assembly or going over the rated load capacity
- Products bought second-hand
- Damage to other (non-Big Days) gear carried on the rack
How to make a Big Days Truck Accessories warranty claim
- Start with the dealer you bought from, or contact Big Days directly
- Have your original invoice or receipt ready
- Describe the defect in detail (photos help)
- Follow the return instructions Big Days gives you
- Product registration on the Big Days site is optional and is used for safety notices
Big Days Truck Accessories contact: Phone: 385-472-4698 · Email: sales@Big-Days.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Big Days Truck Accessories, and help it along either way.
Shop Big Days Truck Accessories at NVMOS
See all Big Days Truck Accessories products, lead times and FAQs →
Disclaimer: The information on this page describes Big Days Truck Accessories's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Big Days Truck Accessories official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
