MegaPro Tow Hitch 5000kg - Tow Bar Mounted Recovery Hitch
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Warranty Information
Vendor warranty summary
Carbon Offroad Warranty
At a glance: Limited lifetime mechanical, 5 years electrical and water ingress (7 with registration)
This is Carbon Offroad's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Mechanical: gearbox, clutch, planetary gears, driveshaft, brake, drum | Limited lifetime |
| Electrical: motor, solenoid, wireless receiver | 5 years (7 years if registered) |
| Water ingress: motor and gearbox | 5 years (7 years if registered) |
| Recovery gear: ropes, soft shackles, winch lines, static straps | 1 year (2 years if registered) |
| Remotes | Splash-resistant only; not covered for water damage |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects in materials or workmanship
- Non-commercial, recreational use only
- Free registration within 90 days of purchase extends electrical and water coverage to 7 years
- Remedies range from remote troubleshooting and parts to repair, replacement or refund
- Carbon pays return freight on approved claims
What's not covered
- Misuse, accidents, collisions or overloading
- Wrong installation or wiring; no isolator switch or failsafe fitted
- Weak battery or inadequate power supply
- Commercial, fleet, mining, trade or professional recovery use
- Hoisting or crane use
- Normal wear, cosmetic wear and UV fading
- Wear parts such as rubber, seals, brushes and rope wear
How to make a Carbon Offroad warranty claim
- If not registered, start with the dealer you bought from; registered owners can go straight to Carbon
- Send proof of purchase, order number, model or serial number
- Include clear photos or video of the fault plus photos of the wiring install
- Carbon tries to diagnose remotely first
- Do not ship anything back until you get written return instructions
Carbon Offroad contact: Phone: +61 1300 780 141 · Email: warranty@carbonoffroad.com.au · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Carbon Offroad, and help it along either way.
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Disclaimer: The information on this page describes Carbon Offroad's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Carbon Offroad official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Carbon Offroad is the Australian company behind Carbon Winches, built around IP68 waterproof electric winches and modern recovery gear. NVMOS carries Carbon truck, SUV and ATV/UTV winches from 4,500 to 20,000 lb, plus control boxes, shackles and recovery kits. For drivers who want an IP68 waterproof-rated winch.
Based in: Coomera, Queensland, Australia · Designed in: Australia · Launched: 2016 · Lead time: In-stock items ship in 24–48 hours
Shop all 61 Carbon OffroadWarrantyAll brands
Warranty terms are set by Carbon Offroad, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
MegaPro Tow Hitch 5000kg - Tow Bar Mounted Recovery Hitch Tow Hitch Recovery Point
The Carbon Offroad MegaPro Tow Hitch Receiver Recovery Point is a premium, versatile recovery solution designed to fit various 50mm receiver hitches .
Its adjustable mounting options cater to both shallow and deep-style hitches, ensuring compatibility with a wide range of vehicles.
Key Features
- The Carbon Offroad MegaPro Tow Hitch Receiver Recovery Point is a premium, versatile recovery solution designed to fit various 50mm receiver hitches
- Crafted from high-grade 6061 T6 aluminium and precision CNC machined, this recovery point boasts a durable and aesthetically pleasing finish
- At a mere 1.2kg, it's significantly lighter than many comparable options on the market
- The MegaPro Hitch features a smooth-edged shackle mount, designed for safe use with synthetic rope soft shackles
- It can also accommodate a Carbon Offroad 4.25T Bow Shackle , offering flexibility in attachment methods
Why Choose This Product
Choose MegaPro Tow Hitch 5000kg - Tow Bar Mounted Recovery Hitch for a versatile rear recovery point that fits common receiver hitches and gives you more options during vehicle recovery.
Perfect For
Vehicles with 50mm receiver hitches, rear recovery setups, and multi-vehicle recovery applications.
Product Details
- The Carbon Offroad MegaPro Tow Hitch Receiver Recovery Point is a premium, versatile recovery solution designed to fit various 50mm receiver hitches
- Crafted from high-grade 6061 T6 aluminium and precision CNC machined, this recovery point boasts a durable and aesthetically pleasing finish
- At a mere 1.2kg, it's significantly lighter than many comparable options on the market
- The MegaPro Hitch features a smooth-edged shackle mount, designed for safe use with synthetic rope soft shackles
- It can also accommodate a Carbon Offroad 4.25T Bow Shackle , offering flexibility in attachment methods
- While the mounting pin failed at nearly 20 tonnes, the recovery point itself remained intact, demonstrating exceptional strength and durability
Technical specifications
| Working Load Limit | 5000kg (11023lbs) |
|---|---|
| Material | CNC Machined 6061-T6 Aluminium |
| Finish | Type III Hard Anodized Coating |
| Weight | 1.2kg (2.6lbs) |
| Receiver Compatibility | 50mm (2") Standard Tow Hitches |
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