Carbon Scout Pro - 10000lb Winch V3
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Warranty Information
Vendor warranty summary
Carbon Offroad Warranty
At a glance: Limited lifetime mechanical, 5 years electrical and water ingress (7 with registration)
This is Carbon Offroad's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Mechanical: gearbox, clutch, planetary gears, driveshaft, brake, drum | Limited lifetime |
| Electrical: motor, solenoid, wireless receiver | 5 years (7 years if registered) |
| Water ingress: motor and gearbox | 5 years (7 years if registered) |
| Recovery gear: ropes, soft shackles, winch lines, static straps | 1 year (2 years if registered) |
| Remotes | Splash-resistant only; not covered for water damage |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects in materials or workmanship
- Non-commercial, recreational use only
- Free registration within 90 days of purchase extends electrical and water coverage to 7 years
- Remedies range from remote troubleshooting and parts to repair, replacement or refund
- Carbon pays return freight on approved claims
What's not covered
- Misuse, accidents, collisions or overloading
- Wrong installation or wiring; no isolator switch or failsafe fitted
- Weak battery or inadequate power supply
- Commercial, fleet, mining, trade or professional recovery use
- Hoisting or crane use
- Normal wear, cosmetic wear and UV fading
- Wear parts such as rubber, seals, brushes and rope wear
How to make a Carbon Offroad warranty claim
- If not registered, start with the dealer you bought from; registered owners can go straight to Carbon
- Send proof of purchase, order number, model or serial number
- Include clear photos or video of the fault plus photos of the wiring install
- Carbon tries to diagnose remotely first
- Do not ship anything back until you get written return instructions
Carbon Offroad contact: Phone: +61 1300 780 141 · Email: warranty@carbonoffroad.com.au · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Carbon Offroad, and help it along either way.
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Disclaimer: The information on this page describes Carbon Offroad's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Carbon Offroad official warranty information. Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Carbon Winches come from Carbon Offroad, an Australian company built around IP68 waterproof electric winches and modern recovery gear. NVMOS carries Carbon truck, SUV and ATV/UTV winches from 4,500 to 20,000 lb, plus control boxes, shackles and recovery kits. For drivers who want an IP68 waterproof-rated winch.
Carbon winches by size: RS9 9,000 lb, Scout Pro 10,000 lb, 12K V3, Scout Pro 15,000 lb, Scout Pro 20,000 lb. All sizes are under off-road winches.
Shop all 61 Carbon OffroadWarrantyAll brands
Warranty terms are set by Carbon Offroad, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
Carbon Scout Pro - 10000lb Winch V3 Off-Road Recovery Winch
Got a bar rated to 10K?
Stay within spec and retain your warranty with the Carbon Scout Pro XD10.
Key Features
- Got a bar rated to 10K? Stay within spec and retain your warranty with the Carbon Scout Pro XD10
- The Carbon Offroad Scout Pro XD10 is a 12V electric recovery winch rated at 10,000 lb, designed for regular off-road recovery work
- The Scout Pro 10K is designed for vehicles with bars rated to 10,000 lb, keeping recovery loads within specification while delivering increased line speed for efficient recoveries
- 10,000 lb (4,536 kg) rated electric winch
- 12V DC operation
Why Choose This Product
Choose Carbon Scout Pro - 10000lb Winch V3 when you need proven pulling power, dependable recovery performance, and hardware built for off-road, overland, and heavy-duty use.
Perfect For
Trucks, Jeeps, SUVs, overland rigs, trailers, farm vehicles, work vehicles, and off-road recovery setups.
Product Details
- Got a bar rated to 10K? Stay within spec and retain your warranty with the Carbon Scout Pro XD10
- The Carbon Offroad Scout Pro XD10 is a 12V electric recovery winch rated at 10,000 lb, designed for regular off-road recovery work
- The Scout Pro 10K is designed for vehicles with bars rated to 10,000 lb, keeping recovery loads within specification while delivering increased line speed for efficient recoveries
- 10,000 lb (4,536 kg) rated electric winch
- 12V DC operation
- 6 HP series-wound electric motor
Technical specifications
| Part Number | CW-XD10 |
|---|---|
| Rated Line Pull | 4536kg (10000lbs) single-line |
| Motor | 12V DC 6.0 HP series wound (24V option available) |
| Geartrain | 3-Stage Planetary |
| Gear Ratio | 180:1 |
| Clutch | Rotating ring gear clutch |
| Brake | Automatic brake in the motor bracket |
| Synthetic Rope | 24m x 10mm (78.7ft x 3/8") |
| Fairlead | MegaPro CNC billet type 3 hard anodised |
| Hardware | 316 stainless steel |
| Drum Dimensions | 63mm x 224mm (2.48" x 8.8") |
| Mounting Bolt Pattern | 254mm x 114.3mm (10.0" x 4.5") |
| Recommended Battery | 650 CCA minimum for winching |
| Winch Dimensions (L x W x H) | 538 x 158 x 187mm (21.2" x 6.2" x 7.4") |
| Packing Dimensions (L x W x H) | 580 x 200 x 220mm (22.8" x 7.9" x 8.7") |
| Winch Weight (Bare) | 19.0kg (41.9 lbs) with synthetic rope attached |
| Total Kit Weight | 26.7kg (58.9 lbs) including control box, cables, bolts & fairlead |
Carbon Scout Pro FAQs
What winch is this Scout Pro 10000lb V3?
It is the Carbon Offroad Scout Pro XD10, a 12V DC electric recovery winch rated at 10,000 lb (4,536 kg) with a 6 HP series-wound motor.
Why choose the 10K rating?
It is designed for vehicles with bars rated to 10,000 lb, keeping recovery loads within specification and helping you retain your warranty. It also offers increased line speed.
What vehicles is it meant for?
The description lists trucks, Jeeps, SUVs, overland rigs, trailers, farm vehicles, and work vehicles. Confirm fitment with the vehicle selector or call (920) 249-7744.
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