Carbon Offroad Tow Hitch Winch Mounting Cradle
Warranty Information
Vendor warranty summary
Carbon Offroad Warranty
At a glance: Limited lifetime mechanical, 5 years electrical and water ingress (7 with registration)
This is Carbon Offroad's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Mechanical: gearbox, clutch, planetary gears, driveshaft, brake, drum | Limited lifetime |
| Electrical: motor, solenoid, wireless receiver | 5 years (7 years if registered) |
| Water ingress: motor and gearbox | 5 years (7 years if registered) |
| Recovery gear: ropes, soft shackles, winch lines, static straps | 1 year (2 years if registered) |
| Remotes | Splash-resistant only; not covered for water damage |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects in materials or workmanship
- Non-commercial, recreational use only
- Free registration within 90 days of purchase extends electrical and water coverage to 7 years
- Remedies range from remote troubleshooting and parts to repair, replacement or refund
- Carbon pays return freight on approved claims
What's not covered
- Misuse, accidents, collisions or overloading
- Wrong installation or wiring; no isolator switch or failsafe fitted
- Weak battery or inadequate power supply
- Commercial, fleet, mining, trade or professional recovery use
- Hoisting or crane use
- Normal wear, cosmetic wear and UV fading
- Wear parts such as rubber, seals, brushes and rope wear
How to make a Carbon Offroad warranty claim
- If not registered, start with the dealer you bought from; registered owners can go straight to Carbon
- Send proof of purchase, order number, model or serial number
- Include clear photos or video of the fault plus photos of the wiring install
- Carbon tries to diagnose remotely first
- Do not ship anything back until you get written return instructions
Carbon Offroad contact: Phone: +61 1300 780 141 · Email: warranty@carbonoffroad.com.au · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Carbon Offroad, and help it along either way.
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Disclaimer: The information on this page describes Carbon Offroad's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Carbon Offroad official warranty information. Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Carbon Winches come from Carbon Offroad, an Australian company built around IP68 waterproof electric winches and modern recovery gear. NVMOS carries Carbon truck, SUV and ATV/UTV winches from 4,500 to 20,000 lb, plus control boxes, shackles and recovery kits. For drivers who want an IP68 waterproof-rated winch.
Carbon winches by size: RS9 9,000 lb, Scout Pro 10,000 lb, 12K V3, Scout Pro 15,000 lb, Scout Pro 20,000 lb. All sizes are under off-road winches.
Shop all 61 Carbon OffroadWarrantyAll brands
Warranty terms are set by Carbon Offroad, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
Carbon Offroad Tow Hitch Winch Mounting Cradle Tow Hitch Winch Mount
Carbon Offroad Tow Hitch Winch Mounting Cradle Turn your winch into a fully portable recovery tool with this 2-inch (50 mm) tow hitch mount.
Perfect for those who want flexibility, it allows you to quickly move your winch between vehicles or store it when not in use.
Key Features
- Carbon Offroad Tow Hitch Winch Mounting Cradle Turn your winch into a fully portable recovery tool with this 2-inch (50 mm) tow hitch mount
- The integrated carry handles fold over the top of the winch for compact, easy storage in your garage, trailer, or truck bed
- Compatible with the full Carbon Offroad ATV winch range and all standard low-mount winches except the 20,000lb model
- Features & Benefits Portable convenience – easily move your winch from one vehicle to another using a standard 2-inch (50 mm) receiver hitch Quick setup – install or remove your winch in minutes, no permanent mount needed Fold-over carry handles – make lifting and storing your winch simple and space-efficient Heavy-duty construction – built to handle rugged off-road use and heavy pulling power Versatile compatibility – fits all Carbon Offroad ATV winches and all low-mount winches up to 15,000 lb, excluding the 20,000 lb model Ideal for trailers, trucks, and buggies – mount it wherever you have a 2-inch receiver for maximum recovery versatility Disclaimer: Always check your towbar’s rated capacity before use to ensure it is suitable for the weight and load of your winch and recovery operations
Why Choose This Product
Choose Carbon Offroad Tow Hitch Winch Mounting Cradle when you want the flexibility to move a winch between vehicles or remove it when not in use.
Perfect For
Portable recovery setups, multi-vehicle use, and keeping a winch removable when not needed.
Product Details
- Carbon Offroad Tow Hitch Winch Mounting Cradle Turn your winch into a fully portable recovery tool with this 2-inch (50 mm) tow hitch mount
- The integrated carry handles fold over the top of the winch for compact, easy storage in your garage, trailer, or truck bed
- Compatible with the full Carbon Offroad ATV winch range and all standard low-mount winches except the 20,000lb model
- Features & Benefits Portable convenience – easily move your winch from one vehicle to another using a standard 2-inch (50 mm) receiver hitch Quick setup – install or remove your winch in minutes, no permanent mount needed Fold-over carry handles – make lifting and storing your winch simple and space-efficient Heavy-duty construction – built to handle rugged off-road use and heavy pulling power Versatile compatibility – fits all Carbon Offroad ATV winches and all low-mount winches up to 15,000 lb, excluding the 20,000 lb model Ideal for trailers, trucks, and buggies – mount it wherever you have a 2-inch receiver for maximum recovery versatility Disclaimer: Always check your towbar’s rated capacity before use to ensure it is suitable for the weight and load of your winch and recovery operations
Technical specifications
| Hitch Mount Size | 50mm (1.97") |
|---|---|
| Compatibility | Low mount winches - Max 15000lb |
| Storage Features | Foldable carry handles |
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