Carbon Offroad TAC Small Vehicle All Purpose Rope and Soft Shackle Combo
Warranty Information
Vendor warranty summary
Carbon Offroad Warranty
At a glance: Limited lifetime mechanical, 5 years electrical and water ingress (7 with registration)
This is Carbon Offroad's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Mechanical: gearbox, clutch, planetary gears, driveshaft, brake, drum | Limited lifetime |
| Electrical: motor, solenoid, wireless receiver | 5 years (7 years if registered) |
| Water ingress: motor and gearbox | 5 years (7 years if registered) |
| Recovery gear: ropes, soft shackles, winch lines, static straps | 1 year (2 years if registered) |
| Remotes | Splash-resistant only; not covered for water damage |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects in materials or workmanship
- Non-commercial, recreational use only
- Free registration within 90 days of purchase extends electrical and water coverage to 7 years
- Remedies range from remote troubleshooting and parts to repair, replacement or refund
- Carbon pays return freight on approved claims
What's not covered
- Misuse, accidents, collisions or overloading
- Wrong installation or wiring; no isolator switch or failsafe fitted
- Weak battery or inadequate power supply
- Commercial, fleet, mining, trade or professional recovery use
- Hoisting or crane use
- Normal wear, cosmetic wear and UV fading
- Wear parts such as rubber, seals, brushes and rope wear
How to make a Carbon Offroad warranty claim
- If not registered, start with the dealer you bought from; registered owners can go straight to Carbon
- Send proof of purchase, order number, model or serial number
- Include clear photos or video of the fault plus photos of the wiring install
- Carbon tries to diagnose remotely first
- Do not ship anything back until you get written return instructions
Carbon Offroad contact: Phone: +61 1300 780 141 · Email: warranty@carbonoffroad.com.au · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Carbon Offroad, and help it along either way.
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Disclaimer: The information on this page describes Carbon Offroad's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Carbon Offroad official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Carbon Offroad is the Australian company behind Carbon Winches, built around IP68 waterproof electric winches and modern recovery gear. NVMOS carries Carbon truck, SUV and ATV/UTV winches from 4,500 to 20,000 lb, plus control boxes, shackles and recovery kits. For drivers who want an IP68 waterproof-rated winch.
Based in: Coomera, Queensland, Australia · Designed in: Australia · Launched: 2016 · Lead time: In-stock items ship in 24–48 hours
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Warranty terms are set by Carbon Offroad, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
This is a static rigging kit, not a snatch kit, and Carbon Offroad is clear about that. It pairs a 14000 kg (30864 lb) Spectra rope with two 6400 kg (14109 lb) soft shackles, and the point is control: winch extensions, flat towing and bridging, moving a vehicle inches rather than metres.
The rope is Spectra fiber with a full-length armored sleeve, and the whole kit is finished in Olive Drab and black. The vendor notes that the kit weighs less than a single heavy-duty steel shackle.
Fitment
Not vehicle-specific. The shackles are sized for UTV recovery points, and the kit is positioned for ATVs, UTVs and compact 4x4s. If you want stretch and a dynamic pull, pick one of the kinetic kits instead.
What's included
One TAC All Purpose Recovery Rope (14000 kg) and two TAC UTV and small vehicle soft shackles (6400 kg each). The rope length is not given in the source we have, so ask us if you need it.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text Carl & Anton at (920) 249-7744 or use the chat — real humans in Sheboygan, Wisconsin, not a call center.
Specifications
Carbon Offroad TAC Small Vehicle All Purpose Rope and Soft Shackle Combo FAQs
Is this a kinetic snatch kit?
No. It is static and does not stretch, so it is for winching, towing and holding.
What size vehicle is it for?
ATVs, UTVs and compact 4x4s.
How long is the rope?
The source we have does not state the length, so please ask us before ordering.
What is in the kit?
One 14000 kg all-purpose rope and two 6400 kg soft shackles.
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