Carbon Offroad High-Vis Tree Trunk Protector Strap
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Warranty Information
Vendor warranty summary
Carbon Offroad Warranty
At a glance: Limited lifetime mechanical, 5 years electrical and water ingress (7 with registration)
This is Carbon Offroad's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Mechanical: gearbox, clutch, planetary gears, driveshaft, brake, drum | Limited lifetime |
| Electrical: motor, solenoid, wireless receiver | 5 years (7 years if registered) |
| Water ingress: motor and gearbox | 5 years (7 years if registered) |
| Recovery gear: ropes, soft shackles, winch lines, static straps | 1 year (2 years if registered) |
| Remotes | Splash-resistant only; not covered for water damage |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects in materials or workmanship
- Non-commercial, recreational use only
- Free registration within 90 days of purchase extends electrical and water coverage to 7 years
- Remedies range from remote troubleshooting and parts to repair, replacement or refund
- Carbon pays return freight on approved claims
What's not covered
- Misuse, accidents, collisions or overloading
- Wrong installation or wiring; no isolator switch or failsafe fitted
- Weak battery or inadequate power supply
- Commercial, fleet, mining, trade or professional recovery use
- Hoisting or crane use
- Normal wear, cosmetic wear and UV fading
- Wear parts such as rubber, seals, brushes and rope wear
How to make a Carbon Offroad warranty claim
- If not registered, start with the dealer you bought from; registered owners can go straight to Carbon
- Send proof of purchase, order number, model or serial number
- Include clear photos or video of the fault plus photos of the wiring install
- Carbon tries to diagnose remotely first
- Do not ship anything back until you get written return instructions
Carbon Offroad contact: Phone: +61 1300 780 141 · Email: warranty@carbonoffroad.com.au · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Carbon Offroad, and help it along either way.
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Disclaimer: The information on this page describes Carbon Offroad's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Carbon Offroad official warranty information. Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Carbon Winches come from Carbon Offroad, an Australian company built around IP68 waterproof electric winches and modern recovery gear. NVMOS carries Carbon truck, SUV and ATV/UTV winches from 4,500 to 20,000 lb, plus control boxes, shackles and recovery kits. For drivers who want an IP68 waterproof-rated winch.
Carbon winches by size: RS9 9,000 lb, Scout Pro 10,000 lb, 12K V3, Scout Pro 15,000 lb, Scout Pro 20,000 lb. All sizes are under off-road winches.
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Warranty terms are set by Carbon Offroad, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The Carbon Offroad High-Vis Tree Trunk Protector Strap is the anchor strap that goes around the tree before your winch line does. It keeps the rope from chewing into the bark and keeps the bark from chewing into the rope, and the high-vis orange makes it easy to find in mud, rain and after dark. It is not vehicle specific, so it belongs in any winch-equipped rig's recovery bag.
Why it works
- Load spread across the trunk: the 85 mm (3 3/8 in) webbing distributes the pull instead of cutting into the tree like a bare line or chain would.
- Saves your rope: the strap takes the abrasion at the anchor point, which matters a lot when you run synthetic winch rope.
- Rated for real pulls: 14000 kg (30800 lb) breaking strain.
- Easy to spot: orange 100% polyester webbing stays visible in the conditions where you actually need a recovery.
Specs
- Width: 85 mm (3 3/8 in)
- Length: 5 m (16 2/5 ft)
- Breaking strain: 14000 kg (30800 lb)
- Material: 100% polyester, orange, with blue neoprene and black webbing eyelets
Fitment
Not vehicle-specific. It works with any winch rope or extension and with any solid anchor you can wrap it around, trees included.
What's included
One Carbon Offroad High-Vis Tree Trunk Protector Strap, 5 m.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text us at (920) 249-7744.
Technical specifications
| Material | 100% polyester |
|---|---|
| Breaking Strain | 14000kg (30800lbs) |
| Width | 85mm (3 3/8") |
| Length | 5m (16 2/5ft) |
| Design | Wide Load Spreading profile |
| Colour | Orange, with Blue neoprene, Black and white logos and black webbing eyelets |
Carbon Offroad High-Vis Tree Trunk Protector Strap FAQs
Why use a tree trunk protector?
It protects both the tree and your winch rope from abrasion.
How wide and long is it?
85 mm (3 3/8 in) wide and 5 m (16 2/5 ft) long.
What is it made of?
100% polyester webbing.
Does it include shackles?
No, only the strap.
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