Carbon Offroad Essential Snatch and Winch 4x4 Recovery Kit
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Warranty Information
Vendor warranty summary
Carbon Offroad Warranty
At a glance: Limited lifetime mechanical, 5 years electrical and water ingress (7 with registration)
This is Carbon Offroad's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Mechanical: gearbox, clutch, planetary gears, driveshaft, brake, drum | Limited lifetime |
| Electrical: motor, solenoid, wireless receiver | 5 years (7 years if registered) |
| Water ingress: motor and gearbox | 5 years (7 years if registered) |
| Recovery gear: ropes, soft shackles, winch lines, static straps | 1 year (2 years if registered) |
| Remotes | Splash-resistant only; not covered for water damage |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects in materials or workmanship
- Non-commercial, recreational use only
- Free registration within 90 days of purchase extends electrical and water coverage to 7 years
- Remedies range from remote troubleshooting and parts to repair, replacement or refund
- Carbon pays return freight on approved claims
What's not covered
- Misuse, accidents, collisions or overloading
- Wrong installation or wiring; no isolator switch or failsafe fitted
- Weak battery or inadequate power supply
- Commercial, fleet, mining, trade or professional recovery use
- Hoisting or crane use
- Normal wear, cosmetic wear and UV fading
- Wear parts such as rubber, seals, brushes and rope wear
How to make a Carbon Offroad warranty claim
- If not registered, start with the dealer you bought from; registered owners can go straight to Carbon
- Send proof of purchase, order number, model or serial number
- Include clear photos or video of the fault plus photos of the wiring install
- Carbon tries to diagnose remotely first
- Do not ship anything back until you get written return instructions
Carbon Offroad contact: Phone: +61 1300 780 141 · Email: warranty@carbonoffroad.com.au · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Carbon Offroad, and help it along either way.
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Disclaimer: The information on this page describes Carbon Offroad's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Carbon Offroad official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Carbon Offroad is the Australian company behind Carbon Winches, built around IP68 waterproof electric winches and modern recovery gear. NVMOS carries Carbon truck, SUV and ATV/UTV winches from 4,500 to 20,000 lb, plus control boxes, shackles and recovery kits. For drivers who want an IP68 waterproof-rated winch.
Based in: Coomera, Queensland, Australia · Designed in: Australia · Launched: 2016 · Lead time: In-stock items ship in 24–48 hours
Shop all 61 Carbon OffroadWarrantyAll brands
Warranty terms are set by Carbon Offroad, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
Carbon Offroad Essential Snatch and Winch 4x4 Recovery Kit 4x4 Recovery Kit
The Carbon Offroad Essential Snatch and Winch 4x4 Recovery Kit gives you everything you need to handle tough recoveries with confidence.
Designed for both snatch/tow and winch operations, this kit includes the core tools every off-roader should carry—packed into a heavy-duty, 500D ripstop canvas recovery bag that keeps your gear organized and ready when you need it.
Key Features
- Designed for both snatch/tow and winch operations, this kit includes the core tools every off-roader should carry—packed into a heavy-duty, 500D ripstop canvas recovery bag that keeps your gear organized and ready when you need it
- It includes an 8,000 kg x 9 m snatch strap, tree trunk protector, soft shackles, steel bow shackles, recovery ring, snatch block, and protective gloves, all stowed in a durable, weather-resistant 500D ripstop oxford canvas bag
- The 8,000 kg snatch strap provides controlled elasticity for safe, efficient tow recoveries, while the 15T Monkey Fist Soft Shackles and steel bow shackles deliver flexible connection points for a variety of setups
- The 10T recovery ring and snatch block allow single or double-line winch pulls, distributing load and reducing stress on your equipment
- Every item is built to the same standards as Carbon Offroad’s premium recovery gear—tested, rated, and designed for real-world off-road conditions
Why Choose This Product
Choose Carbon Offroad Essential Snatch and Winch 4x4 Recovery Kit to keep essential recovery gear together in one setup for safer, more organized trail and overland recoveries.
Perfect For
Trail recovery, overlanding, towing support, and keeping essential 4x4 recovery gear organized in one kit.
Product Details
- Designed for both snatch/tow and winch operations, this kit includes the core tools every off-roader should carry—packed into a heavy-duty, 500D ripstop canvas recovery bag that keeps your gear organized and ready when you need it
- It includes an 8,000 kg x 9 m snatch strap, tree trunk protector, soft shackles, steel bow shackles, recovery ring, snatch block, and protective gloves, all stowed in a durable, weather-resistant 500D ripstop oxford canvas bag
- The 8,000 kg snatch strap provides controlled elasticity for safe, efficient tow recoveries, while the 15T Monkey Fist Soft Shackles and steel bow shackles deliver flexible connection points for a variety of setups
- The 10T recovery ring and snatch block allow single or double-line winch pulls, distributing load and reducing stress on your equipment
- Every item is built to the same standards as Carbon Offroad’s premium recovery gear—tested, rated, and designed for real-world off-road conditions
- What It Does This recovery kit covers both major recovery operations: Snatch or Tow Recoveries: Use the 8,000 kg x 9 m snatch strap with included D-shackles and gloves for safe vehicle-to-vehicle recoveries
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