Carbon Offroad 4x4 Tactical Response Kit
Warranty Information
Vendor warranty summary
Carbon Offroad Warranty
At a glance: Limited lifetime mechanical, 5 years electrical and water ingress (7 with registration)
This is Carbon Offroad's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Mechanical: gearbox, clutch, planetary gears, driveshaft, brake, drum | Limited lifetime |
| Electrical: motor, solenoid, wireless receiver | 5 years (7 years if registered) |
| Water ingress: motor and gearbox | 5 years (7 years if registered) |
| Recovery gear: ropes, soft shackles, winch lines, static straps | 1 year (2 years if registered) |
| Remotes | Splash-resistant only; not covered for water damage |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects in materials or workmanship
- Non-commercial, recreational use only
- Free registration within 90 days of purchase extends electrical and water coverage to 7 years
- Remedies range from remote troubleshooting and parts to repair, replacement or refund
- Carbon pays return freight on approved claims
What's not covered
- Misuse, accidents, collisions or overloading
- Wrong installation or wiring; no isolator switch or failsafe fitted
- Weak battery or inadequate power supply
- Commercial, fleet, mining, trade or professional recovery use
- Hoisting or crane use
- Normal wear, cosmetic wear and UV fading
- Wear parts such as rubber, seals, brushes and rope wear
How to make a Carbon Offroad warranty claim
- If not registered, start with the dealer you bought from; registered owners can go straight to Carbon
- Send proof of purchase, order number, model or serial number
- Include clear photos or video of the fault plus photos of the wiring install
- Carbon tries to diagnose remotely first
- Do not ship anything back until you get written return instructions
Carbon Offroad contact: Phone: +61 1300 780 141 · Email: warranty@carbonoffroad.com.au · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Carbon Offroad, and help it along either way.
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Disclaimer: The information on this page describes Carbon Offroad's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Carbon Offroad official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Carbon Offroad is the Australian company behind Carbon Winches, built around IP68 waterproof electric winches and modern recovery gear. NVMOS carries Carbon truck, SUV and ATV/UTV winches from 4,500 to 20,000 lb, plus control boxes, shackles and recovery kits. For drivers who want an IP68 waterproof-rated winch.
Based in: Coomera, Queensland, Australia · Designed in: Australia · Launched: 2016 · Lead time: In-stock items ship in 24–48 hours
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Warranty terms are set by Carbon Offroad, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The Tactical Response Kit tries to cover both kinds of recovery in one bag. For vehicle-to-vehicle pulls there is a 9000 kg (19800 lb) kinetic rope. For winch work there is a 5 m (16 ft) all-purpose rope, an aluminium winch recovery ring and four 18000 kg (39600 lb) soft shackles.
With four shackles and a ring you can rig a double-line pull and a bridle at the same time, which halves the load on the winch and keeps the pull centered. The kinetic rope is pitched at standard 4x4s like the Tacoma, 4Runner and Bronco. Everything lives in a MOLLE bag that can be mounted inside or outside the vehicle, in Olive and black.
Fitment
Not vehicle-specific. It is sized for standard 4x4s and does not depend on the vehicle make or model.
What's included
One Tactical Response MOLLE bag, one TAC kinetic rope (9000 kg), one TAC all-purpose rope (5 m), one aluminium winch recovery ring (12500 kg), four TAC 4x4 soft shackles (18000 kg each) and one pair of Ultimate Recovery Gloves.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text Carl & Anton at (920) 249-7744 or use the chat — real humans in Sheboygan, Wisconsin, not a call center.
Specifications
Carbon Offroad 4x4 Tactical Response Kit FAQs
What vehicles is the kinetic rope sized for?
Standard 4x4s; the vendor names the Tacoma, 4Runner and Bronco.
Can I set up a double-line winch pull with this?
Yes. The ring and four shackles are meant for double-line pulls and bridles.
What is in the bag?
The kinetic rope, all-purpose rope, winch ring, four soft shackles and a pair of gloves.
Can the bag be mounted?
Yes, it is a MOLLE bag that can be mounted externally or internally.
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