Rugged Ridge Giga Hook, Red, 2 in. Receiver Recovery Hook
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Warranty Information
Vendor warranty summary
Rugged Ridge Warranty
At a glance: 5 years on most products for the original buyer; floor liners while the original owner keeps the vehicle; separate terms on some lines
This is Rugged Ridge's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product line
| Rugged Ridge product | Coverage |
|---|---|
| Most Rugged Ridge products (first sold in the US) | 5 years from initial retail purchase |
| Rugged Ridge floor liners | As long as the original purchaser owns the vehicle |
| Winches, wheels, ORV suspension, Alloy USA axles and gears | Separate terms; ask NVMOS for the specific product |
What's covered
- Defects in material and workmanship on products installed and used according to the supplied instructions
- Repair, replacement or refund of the purchase price at Omix-ADA's option after inspection
What's not covered
- Improper installation, alteration, misuse, water damage or lack of maintenance
- Damage involving vehicle systems or use with non-Omix-ADA products
- Normal wear, fading, finish scratches and shipping damage
- Accidents and impacts with rocks, trees or other obstacles
- Theft, vandalism, or intentional or negligent damage
- Racing or competition use (floor liners)
- Removal, shipping and installation costs, loss of use, rental, and incidental or consequential damages
- Transfer to a second owner; repaired or replaced parts do not extend the term
How to make a Rugged Ridge warranty claim
- Contact NVMOS, the seller, with your order number, the part number and photos
- We request a Returned Goods Authorization (RGA) number through the distributor
- Return the part with the RGA; removal and shipping costs are the owner's
- If you need a replacement right away, buy it first; you receive credit if the original is found warrantable
- Omix-ADA inspects and repairs, replaces or refunds
Rugged Ridge contact: Omix-ADA, Inc., 460 Horizon Dr., Suwanee, GA 30024, 770-614-6101, as listed in the warranty text published by JEGS (secondary source; may be out of date since the RealTruck acquisition).
Bought it from NVMOS? Start with us.
The Rugged Ridge warranty sends claims through the seller, who gets the Returned Goods Authorization from the distributor. Contact NVMOS first so we can open the RGA and supply proof of purchase. Have your order number and a few photos of the issue ready, then call or text us at (920) 249-7744 or send us a message.
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See all Rugged Ridge products, lead times and FAQs →
Disclaimer: The information on this page describes Rugged Ridge's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: Rugged Ridge About Us (official) and Rugged Ridge warranty text (secondary: JEGS help center) and Rugged Ridge warranty incl. floor liners (secondary: ToolsID). Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Rugged Ridge is a Jeep parts and accessories brand started in 2005 by Omix, which is now part of RealTruck. NVMOS carries Rugged Ridge bumpers, armor, soft tops, floor liners, interior trim, lighting and mounts, mostly for the Jeep Wrangler YJ, TJ, JK and JL and the Gladiator JT.
Based in: Suwanee, Georgia (Omix-ADA address in the warranty text; secondary source) · Lead time: In-stock parts ship in 1-3 business days; parts stocked at the manufacturer take about 1-2 weeks
Shop all 969 Rugged RidgeWarrantyAll brands
Warranty terms are set by Rugged Ridge, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
Rugged Ridge Giga Hook, Red, 2 in. Receiver Recovery Hook
The Giga Hook is an oversized recovery hook with scorpion-tail styling, finished in red. It slides into a 2 in. receiver hitch and has a spring-loaded latch to keep straps in place.
| Spec | Detail |
|---|---|
| Fitment | Any 2 in. receiver hitch |
| Color | Red powder coat |
| Material | AISI 4140 forged steel |
| Latch | Spring-loaded |
| Receiver size | 2 in. |
| Part number | 11237.21 |
| Weight | 16.5 lb |
It mounts in a standard 2 in. receiver, so check that your hitch is that size. Installation instructions are available. Rugged Ridge install instructions: download the PDF. Not sure it fits your build? Call or text us at (920) 249-7744 with your year, trim and setup and we will confirm it.
What receiver size does it need?
A 2 in. receiver hitch.
What does the latch do?
The spring-loaded latch holds a tow strap on the hook, even when the load is released.
What is it made of?
AISI 4140 forged steel, with a red powder coat finish.
What is the warranty?
See our Rugged Ridge warranty page for the current terms.
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