MAXTRAX Rope Dampener
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Warranty Information
Vendor warranty summary
MAXTRAX Warranty
At a glance: Limited lifetime on recovery boards against manufacturing defects; wheel-spin damage not covered
This is MAXTRAX's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Recovery boards (MKII, XTREME, LITE, MINI) | Limited lifetime (manufacturing defects) |
| Storage and mounting components | 12 months (per MAXTRAX Australia policy) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Recovery boards that fail because of a manufacturing defect when used per the MAXTRAX instructions
- Approved claims get a replacement (or refund), usually decided within about 7 business days of inspection
- Freight is refunded for approved claims
What's not covered
- Burned or melted teeth from spinning tires
- Damage from use on rocky or hard surfaces
- Wear and tear, abuse, misuse, or accidental impact
- Not following the Instructions for Use
- Modified boards
- Claims with missing parts or no proof of purchase
- Second-hand boards / anyone other than the original owner
How to make a MAXTRAX warranty claim
- Email sales@maxtraxus.com with proof of purchase, photos/details of the damage, and your vehicle info
- Wait for approval before shipping
- Ship to the address MAXTRAX provides (the policy lists 47 Griffin Crescent, Brendale Queensland 4500, Australia)
- MAXTRAX inspects and replaces approved boards; freight is reimbursed only if the claim is approved
MAXTRAX contact: Phone: 303.706.9700 · Email: sales@maxtraxus.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to MAXTRAX, and help it along either way.
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Disclaimer: The information on this page describes MAXTRAX's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: MAXTRAX official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
MAXTRAX makes recovery boards in Australia, injection-molded from reinforced nylon. NVMOS carries MKII, XTREME and MINI boards, replacement teeth, mounting pins and recovery rope, for anyone who would rather get unstuck alone than wait for a second truck.
Based in: Australia · Made in: Australia · Founded: 2005 · Lead time: In-stock ships in 24–48 hrs
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Warranty terms are set by MAXTRAX, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
MAXTRAX Rope Dampener
A recovery rope stores a lot of energy, and if something lets go that energy goes somewhere. The MAXTRAX Rope Dampener is a weighted sleeve that hangs over the rope to absorb force if the rope breaks suddenly.
It is designed as part of the MAXTRAX Recovery System and fits to the rope loop alongside a MAXTRAX Fuse Shackle.
| Spec | Detail |
|---|---|
| Part number | MTXRD |
| Construction | Two weighted sleeves, a loop, and clips to close the sleeves |
| Weight medium | Sand or water bottles added on site |
| Compatible ropes | MAXTRAX Kinetic Rope, Static Rope, or Winch Rope |
| Required | MAXTRAX Fuse Shackle |
| Package size | 13.78 x 15.75 x 1.97 in |
| Caution | Tested only with the MAXTRAX Recovery System, not third-party products |
How do I set it up?
Inspect the dampener and Fuse Shackle, fill both sleeves with sand or water bottles, fold each sleeve edge over twice and clip it. Feed the Fuse Shackle through the dampener loop and the rope loop, tighten it beside the knot, then let the dampener hang over the rope.
Do I need a MAXTRAX Fuse Shackle?
Yes. MAXTRAX says you must use a Fuse Shackle in its Recovery System during any vehicle recovery. It is the intended weak link if the system is overloaded.
Will it work with other brands of rope?
MAXTRAX designed and tested it only with its own kinetic, static and winch ropes, not third-party products.
Where should it sit on the rope?
Near the Fuse Shackle, draped over the rope or hanging from it. Only connect the rope to rated recovery points.
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