MAXTRAX Recovery Kit Bag
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Warranty Information
Vendor warranty summary
MAXTRAX Warranty
At a glance: Limited lifetime on recovery boards against manufacturing defects; wheel-spin damage not covered
This is MAXTRAX's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Recovery boards (MKII, XTREME, LITE, MINI) | Limited lifetime (manufacturing defects) |
| Storage and mounting components | 12 months (per MAXTRAX Australia policy) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Recovery boards that fail because of a manufacturing defect when used per the MAXTRAX instructions
- Approved claims get a replacement (or refund), usually decided within about 7 business days of inspection
- Freight is refunded for approved claims
What's not covered
- Burned or melted teeth from spinning tires
- Damage from use on rocky or hard surfaces
- Wear and tear, abuse, misuse, or accidental impact
- Not following the Instructions for Use
- Modified boards
- Claims with missing parts or no proof of purchase
- Second-hand boards / anyone other than the original owner
How to make a MAXTRAX warranty claim
- Email sales@maxtraxus.com with proof of purchase, photos/details of the damage, and your vehicle info
- Wait for approval before shipping
- Ship to the address MAXTRAX provides (the policy lists 47 Griffin Crescent, Brendale Queensland 4500, Australia)
- MAXTRAX inspects and replaces approved boards; freight is reimbursed only if the claim is approved
MAXTRAX contact: Phone: 303.706.9700 · Email: sales@maxtraxus.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to MAXTRAX, and help it along either way.
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Disclaimer: The information on this page describes MAXTRAX's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: MAXTRAX official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
MAXTRAX makes recovery boards in Australia, injection-molded from reinforced nylon. NVMOS carries MKII, XTREME and MINI boards, replacement teeth, mounting pins and recovery rope, for anyone who would rather get unstuck alone than wait for a second truck.
Based in: Australia · Made in: Australia · Founded: 2005 · Lead time: In-stock ships in 24–48 hrs
Shop all 43 MAXTRAXWarrantyAll brands
Warranty terms are set by MAXTRAX, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
MAXTRAX Recovery Kit Bag
The Recovery Kit Bag is built around the MAXTRAX Recovery System. A large internal cavity takes the recovery ropes, five external pockets hold smaller parts like shackles and the Winch Ring, and two cylindrical pouches are sized for the MAXTRAX Hitch or a water bottle.
It is made from PVC-coated 600D polyester with a polyester lining in a triple-layer, weather-resistant build. Filled, it measures about 600 x 400 x 240 mm, with a low, rectangular footprint that sits flat and stacks.
| Spec | Detail |
|---|---|
| Part number | MTXRKB |
| Filled dimensions | Approx. 600 x 400 x 240 mm (L x W x H) |
| Outer material | 600D polyester with PVC coating |
| Lining | Polyester |
| Construction | Triple-layer, weather-resistant |
| Storage | Large main cavity; 5 external pockets; 2 cylindrical pouches |
| Carry | Removable shoulder strap and handles |
What fits inside?
The main cavity is designed for MAXTRAX Recovery Ropes, with five outer pockets for components such as shackles and the Winch Ring.
Where does the Hitch go?
In one of the two external cylindrical pouches, which also work for hydration bottles.
How big is it?
About 600 mm long, 400 mm wide and 240 mm high when filled.
Will it handle wet, sandy gear?
It uses a triple-layer, weather-resistant build of PVC-coated 600D polyester with a polyester lining. MAXTRAX also recommends rinsing and drying ropes before storing them.
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