MAXTRAX Mini + JaxBase Combo
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Warranty Information
Vendor warranty summary
MAXTRAX Warranty
At a glance: Limited lifetime on recovery boards against manufacturing defects; wheel-spin damage not covered
This is MAXTRAX's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Recovery boards (MKII, XTREME, LITE, MINI) | Limited lifetime (manufacturing defects) |
| Storage and mounting components | 12 months (per MAXTRAX Australia policy) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Recovery boards that fail because of a manufacturing defect when used per the MAXTRAX instructions
- Approved claims get a replacement (or refund), usually decided within about 7 business days of inspection
- Freight is refunded for approved claims
What's not covered
- Burned or melted teeth from spinning tires
- Damage from use on rocky or hard surfaces
- Wear and tear, abuse, misuse, or accidental impact
- Not following the Instructions for Use
- Modified boards
- Claims with missing parts or no proof of purchase
- Second-hand boards / anyone other than the original owner
How to make a MAXTRAX warranty claim
- Email sales@maxtraxus.com with proof of purchase, photos/details of the damage, and your vehicle info
- Wait for approval before shipping
- Ship to the address MAXTRAX provides (the policy lists 47 Griffin Crescent, Brendale Queensland 4500, Australia)
- MAXTRAX inspects and replaces approved boards; freight is reimbursed only if the claim is approved
MAXTRAX contact: Phone: 303.706.9700 · Email: sales@maxtraxus.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to MAXTRAX, and help it along either way.
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See all MAXTRAX products, lead times and FAQs →
Disclaimer: The information on this page describes MAXTRAX's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: MAXTRAX official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
MAXTRAX makes recovery boards in Australia, injection-molded from reinforced nylon. NVMOS carries MKII, XTREME and MINI boards, replacement teeth, mounting pins and recovery rope, for anyone who would rather get unstuck alone than wait for a second truck.
Based in: Australia · Made in: Australia · Founded: 2005 · Lead time: In-stock ships in 24–48 hrs
Shop all 43 MAXTRAXWarrantyAll brands
Warranty terms are set by MAXTRAX, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
MAXTRAX Mini + JaxBase Combo
This combo pairs a MAXTRAX Mini recovery board with a JaxBase, a board-sized base that gives a jack a solid footing on sand, mud or soft ground. The two nest into one stack about 25 inches long.
Both pieces are molded from the same UV-stabilized reinforced nylon as the rest of the MAXTRAX range, and a pair of telltale leashes is included.
| Spec | Detail |
|---|---|
| Includes | 1 x MAXTRAX Mini / JaxBase combo, 1 x pair of telltale leashes, instruction and warranty card |
| Dimensions (stacked) | 640 mm (25 in) L x 330 mm (13 in) W x 85 mm (3.5 in) H |
| Weight | 4.2 kg (9.3 lb) |
| Material | UV-stabilized, engineering-grade reinforced nylon |
| Jack use | Hi-Lift, bottle or other jacks |
| Rack storage | Side brackets or mounting kit, sold separately |
What is the JaxBase for?
It is a braced base that sits under a Hi-Lift, bottle jack or other jack so the jack has a stable footing on soft ground.
What comes in the box?
The MAXTRAX Mini and JaxBase combo, a pair of telltale leashes, and an instruction and warranty card.
How much does it weigh?
The combo weighs 4.2 kg (9.3 lb).
How do I carry it on the vehicle?
It nests into one stack and can mount on a rack with side brackets or a mounting kit, both sold separately.
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