MAXTRAX Kinetic Recovery Ropes
For qualified buyers at checkout
Secure checkoutEncrypted payment
Warranty Information
Vendor warranty summary
MAXTRAX Warranty
At a glance: Limited lifetime on recovery boards against manufacturing defects; wheel-spin damage not covered
This is MAXTRAX's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Recovery boards (MKII, XTREME, LITE, MINI) | Limited lifetime (manufacturing defects) |
| Storage and mounting components | 12 months (per MAXTRAX Australia policy) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Recovery boards that fail because of a manufacturing defect when used per the MAXTRAX instructions
- Approved claims get a replacement (or refund), usually decided within about 7 business days of inspection
- Freight is refunded for approved claims
What's not covered
- Burned or melted teeth from spinning tires
- Damage from use on rocky or hard surfaces
- Wear and tear, abuse, misuse, or accidental impact
- Not following the Instructions for Use
- Modified boards
- Claims with missing parts or no proof of purchase
- Second-hand boards / anyone other than the original owner
How to make a MAXTRAX warranty claim
- Email sales@maxtraxus.com with proof of purchase, photos/details of the damage, and your vehicle info
- Wait for approval before shipping
- Ship to the address MAXTRAX provides (the policy lists 47 Griffin Crescent, Brendale Queensland 4500, Australia)
- MAXTRAX inspects and replaces approved boards; freight is reimbursed only if the claim is approved
MAXTRAX contact: Phone: 303.706.9700 · Email: sales@maxtraxus.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to MAXTRAX, and help it along either way.
Shop MAXTRAX at NVMOS
See all MAXTRAX products, lead times and FAQs →
Disclaimer: The information on this page describes MAXTRAX's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: MAXTRAX official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
MAXTRAX makes recovery boards in Australia, injection-molded from reinforced nylon. NVMOS carries MKII, XTREME and MINI boards, replacement teeth, mounting pins and recovery rope, for anyone who would rather get unstuck alone than wait for a second truck.
Based in: Australia · Made in: Australia · Founded: 2005 · Lead time: In-stock ships in 24–48 hrs
Shop all 43 MAXTRAXWarrantyAll brands
Warranty terms are set by MAXTRAX, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
MAXTRAX Kinetic Recovery Rope
A kinetic rope stores energy as it stretches and gives it back as it recovers, which is why MAXTRAX says it produces more kinetic power than a flat snatch strap. This one is 24 mm Nylon 66 and polyester, with up to 30 percent elongation for a smoother, safer dynamic recovery.
Every length carries the same 12,000 kg (26,455 lb) minimum breaking strength. MAXTRAX lists 2, 3, 5 and 10 m lengths, and the ropes can be used alone or joined with Core Shackles.
| Spec | Detail |
|---|---|
| Diameter | 24 mm |
| Minimum breaking strength | 12,000 kg / 26,455 lb (all lengths) |
| Elongation | Up to 30% |
| Material | Nylon 66 and polyester |
| Lengths and weights | 2 m: 1.4 kg; 3 m: 1.8 kg; 5 m: 2.5 kg; 10 m: 4.3 kg |
| Sizing guidance | MBS of 2 to 3 times the GVM of the lighter vehicle |
| Not for | Lifting or conventional towing |
How do I pick the right rope for my vehicle?
MAXTRAX recommends a rope MBS of 2 to 3 times the GVM, matched to the lighter of the two vehicles in the recovery.
What lengths are available?
MAXTRAX lists 2 m, 3 m, 5 m and 10 m. All are 24 mm diameter with the same 12,000 kg MBS. Check the options on this page for what we stock.
Do I need a FUSE Shackle with this?
MAXTRAX states that a MAXTRAX FUSE Shackle must be used in every recovery within the MAXTRAX Recovery System, and that the system has not been tested with third-party branded products.
How should I look after it?
Inspect it before use, rinse with fresh water and air dry after use, and retire it if it is frayed, burned, melted or abraded. Strength and stretch drop when the rope is saturated.
Multi-column
Join Our Community
For all things NVMOS, check us out on Instagram and Facebook!
Financing Available
Pay over time with Affirm or PayPal Credit at checkout, for qualified buyers.
Contact Us
Have a question? Just send us an e-mail at support@nvmos.com
