TeraFlex JL: 9550 VSS Twin-Tube Shock - Rear (3.5-4.5" Lift)
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Warranty Information
Vendor warranty summary
TeraFlex Warranty
At a glance: Lifetime on suspension, steering and armor; 1 year on Falcon shocks and drivetrain; 90 days on finish
This is TeraFlex's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Suspension (coils, bump stops, control arms, track bars, sway bars/links, IR bushings) | Lifetime |
| 9550 shocks and stabilizer | Lifetime |
| Steering and brakes (ball joints, tie rods, drag links, big brake kits, rotors, brake lines) | Lifetime |
| Body armor (skids, racks, Alpha carrier, CB mounts) | Lifetime |
| Wheels and adapters | Lifetime |
| Delta Brake Kit | 3 years |
| Falcon shocks (all series) | 1 year |
| Axle assemblies, housings, knuckles, shafts, conversions | 1 year |
| Alpine control arm and track bar bushings; driveshaft parts; transfer case kits | 1 year |
| Recovery gear (straps, D-rings) | 1 year |
| Paint and powder coat | 90 days (defects only) |
| Wear items (brake pads, rotors) | Not covered |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship
- TeraFlex chooses to repair, replace or refund at no charge (except inbound shipping)
- TeraFlex pays the freight to send the part back to you
What's not covered
- Improper use, failure to follow instructions, or improper installation/maintenance
- Modifications or unauthorized repair
- Normal wear and tear, and finish beyond the 90-day term
- Racing or competition use
- Shipping/storage damage and other outside causes
- Removal labor (customer's responsibility)
How to make a TeraFlex warranty claim
- Call TeraFlex customer service, Mon-Fri 8am-5pm MST
- Have proof of purchase or the original invoice ready
- Remove the part and ship it in at your cost
TeraFlex contact: Phone: (801) 713-3314 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to TeraFlex, and help it along either way.
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See all TeraFlex products, lead times and FAQs →
Disclaimer: The information on this page describes TeraFlex's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: TeraFlex official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
TeraFlex has built Jeep suspension since 1996, works out of West Jordan, Utah, and now covers the Ford Bronco, Toyota Tacoma and Super Duty too. NVMOS carries TeraFlex lift kits, Falcon shocks, Alpine control arms, sway bars, ball joints, wheel adapters and Nomad and Olympus wheels. For Jeep and Bronco owners building for the trail.
Based in: West Jordan, Utah · Made in: USA (Utah) · Founded: 1996 (manufacturing) · Lead time: In-stock items ship in 24–48 hours
Shop all 1057 TeraFlexWarrantyAll brands
Warranty terms are set by TeraFlex, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
This is the TeraFlex 9550 VSS twin-tube rear shock for a JL Wrangler or Wrangler Unlimited on a 3.5-4.5" lift. It is engineered, valved and tuned for hard off-road use while keeping a smooth highway ride.
Why it works
- Tall rear fit. Matched to the rear of a 3.5-4.5" lift.
- Tuned velocity valve. The in-house valve works in sync with TeraFlex suspension systems and lift kits.
- Durable build. Twin-tube design with an e-dipped outer tube and a triple-chrome plated rod.
- Quiet mounts. Jeep-specific mounting with premium rubber bushings.
Fitment
Jeep JL Wrangler 2-door and JL Wrangler Unlimited, 2018 and newer, with a 3.5-4.5" lift. Rear position.
Install notes
TeraFlex lists 1 hour of labor for all four shocks. More shock absorbers and Jeep Wrangler parts.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text Carl & Anton at (920) 249-7744 or use the chat — real humans in Sheboygan, Wisconsin, not a call center.
Complete your Jeep Wrangler build
The pieces owners run with this one — matched to your Jeep Wrangler and to each other. Do the whole truck in one order instead of three.
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More for your Jeep Wrangler
Picked from the 3193 parts we carry for the Jeep Wrangler. Check the years and trim in each title — or call us and we’ll confirm fit.
Specifications
TeraFlex JL: 9550 VSS Twin-Tube Shock FAQs
Front or rear?
Rear.
Which lift is it for?
3.5-4.5".
What does the velocity valve do?
TeraFlex says it is tuned to react in sync with its suspension systems and lift kits.
How long does install take?
TeraFlex lists 1 hour for all four shocks.
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