TeraFlex Falcon 3.5 E-Adjust Cartridge Upgrade System
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Warranty Information
Vendor warranty summary
TeraFlex Warranty
At a glance: Lifetime on suspension, steering and armor; 1 year on Falcon shocks and drivetrain; 90 days on finish
This is TeraFlex's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Suspension (coils, bump stops, control arms, track bars, sway bars/links, IR bushings) | Lifetime |
| 9550 shocks and stabilizer | Lifetime |
| Steering and brakes (ball joints, tie rods, drag links, big brake kits, rotors, brake lines) | Lifetime |
| Body armor (skids, racks, Alpha carrier, CB mounts) | Lifetime |
| Wheels and adapters | Lifetime |
| Delta Brake Kit | 3 years |
| Falcon shocks (all series) | 1 year |
| Axle assemblies, housings, knuckles, shafts, conversions | 1 year |
| Alpine control arm and track bar bushings; driveshaft parts; transfer case kits | 1 year |
| Recovery gear (straps, D-rings) | 1 year |
| Paint and powder coat | 90 days (defects only) |
| Wear items (brake pads, rotors) | Not covered |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship
- TeraFlex chooses to repair, replace or refund at no charge (except inbound shipping)
- TeraFlex pays the freight to send the part back to you
What's not covered
- Improper use, failure to follow instructions, or improper installation/maintenance
- Modifications or unauthorized repair
- Normal wear and tear, and finish beyond the 90-day term
- Racing or competition use
- Shipping/storage damage and other outside causes
- Removal labor (customer's responsibility)
How to make a TeraFlex warranty claim
- Call TeraFlex customer service, Mon-Fri 8am-5pm MST
- Have proof of purchase or the original invoice ready
- Remove the part and ship it in at your cost
TeraFlex contact: Phone: (801) 713-3314 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to TeraFlex, and help it along either way.
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See all TeraFlex products, lead times and FAQs →
Disclaimer: The information on this page describes TeraFlex's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: TeraFlex official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
TeraFlex has built Jeep suspension since 1996, works out of West Jordan, Utah, and now covers the Ford Bronco, Toyota Tacoma and Super Duty too. NVMOS carries TeraFlex lift kits, Falcon shocks, Alpine control arms, sway bars, ball joints, wheel adapters and Nomad and Olympus wheels. For Jeep and Bronco owners building for the trail.
Based in: West Jordan, Utah · Made in: USA (Utah) · Founded: 1996 (manufacturing) · Lead time: In-stock items ship in 24–48 hours
Shop all 1057 TeraFlexWarrantyAll brands
Warranty terms are set by TeraFlex, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The TeraFlex Falcon e-Adjust 3 Series cartridge kit converts Falcon 3.5 Series piggyback shocks to in-cab damping control. Flip a 2-position switch from the driver seat to move between Soft and a Firm setting you have chosen ahead of time, so you can run soft on washboard and firm on pavement without stopping to turn knobs at each corner.
Why it works
- Driver-seat switching: the 2-position in-cab switch toggles between Soft and your preselected Firm setting while you drive.
- You pick what Firm means: the Firm level is set with an 8-position micro adjust dial, using a redesigned, more ergonomic 8-position knob.
- Built for wet, salty use: the solenoid housing is upgraded to anodized aluminum for better corrosion resistance.
Fitment
This is a universal upgrade for Falcon 3.5 Series piggyback shocks. It is not a shock on its own, so you need the Falcon 3.5 piggybacks already on the vehicle (or on the way). See other shock absorbers and upgrades.
Install notes
TeraFlex estimates 3.5 hours of labor. That is a real afternoon, not a quick swap, so plan the time or book it with your shop.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text us at (920) 249-7744.
Complete your build
The pieces owners run with this one — matched to your build and to each other. Do the whole truck in one order instead of three.
$849.99
$159.99
$399.99
$59.99
$8,364.74
Specifications
TeraFlex Falcon 3.5 E-Adjust Cartridge Upgrade System FAQs
What does it upgrade?
Falcon 3.5 Series piggyback shocks.
How do I adjust it?
A 2-position in-cab switch toggles Soft or Firm, and an 8-position dial sets the Firm level.
Who is it for?
Daily-driven Jeeps and serious enthusiasts who want to adjust damping from the driver seat.
How long does install take?
TeraFlex estimates 3.5 hours.
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