OVS Soft Shackle 3/8 in x 23 in, 36,000 lb with Loop and Abrasion Sleeve
Warranty Information
Vendor warranty summary
Overland Vehicle Systems Warranty
At a glance: coverage depends on the line: limited lifetime on Expedition truck cap structure and XD awning frames, 6 years on XD tents and XD awning fabric, 4 years on HD tents and awnings, 2 years on LD tents
This is Overland Vehicle Systems's policy, not an NVMOS policy. OVS doesn't publish one warranty document. Its product pages say coverage and terms vary by product, so we've pulled the terms from each OVS product line's own pages and summarized them in plain English. Where an OVS page shows a generic warranty badge that disagrees with the product's own warranty text, we use the product text. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 15, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Expedition PRO truck caps, structural components | Limited lifetime |
| Expedition PRO truck caps, finish | 5 years |
| Expedition PRO truck caps, glass | Not covered |
| Expedition PRO+ truck caps | Limited lifetime |
| XD roof top tents (Sherpa, K2, Lhotse, Everest, Atlas) | 6 years |
| HD roof top tents (Nomadic, Bushveld, Sidewinder, Mamba) | 4 years |
| LD roof top tents (TMON, TMBK) | 2 years |
| XD Nomadic awnings | 6 years fabric, lifetime structural |
| HD Nomadic awnings | 4 years |
| SCAR 10S winch | Limited lifetime mechanical, 7 years electrical |
| Brute kinetic recovery strap | Limited lifetime |
| Other OVS gear (recovery, storage, camp furniture, Explorer soft shell) | Varies; ask us for the item |
What's covered
- Defects in materials and workmanship under normal use
- Repair or replacement with an equivalent product, without charge, when OVS determines the item is defective
- Products installed according to the instructions supplied
- The original purchaser only
What's not covered
- Labor for installation, removal, replacement or repair
- Transportation costs and consequential damages
- Improper installation or modification of the original product
- Abuse, misuse or negligence
- Any commercial application
- Glass on Expedition truck caps
- Incorrect installation on your vehicle's factory or aftermarket mounting solution (stated for XD awnings)
How to make a Overland Vehicle Systems claim
- Have your proof of purchase or sales receipt ready; OVS asks for it with every warranty claim
- Photograph the defect and note your part number before you remove or ship anything
- Contact OVS Warranty Service by phone or email (below). OVS decides whether the item is defective and, if it is, repairs or replaces it with an equivalent product
- Freight deliveries (caps, racks, tents): inspect before you sign, note any damage on the bill of lading, and report damage or missing pieces within 24 hours
Overland Vehicle Systems customer care: Phone: 833-226-4863 (international 00-1-562-606-0784) · Email: customercare@overlandvehiclesystems.com · Monday to Friday, business hours Pacific · Warranty Service, 9830 Norwalk Blvd Suite 130, Santa Fe Springs, CA 90670
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to OVS, and help it along either way.
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See all Overland Vehicle Systems products, lead times and FAQs →
Disclaimer: The information on this page describes Overland Vehicle Systems's own warranty policy as published by Overland Vehicle Systems. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Overland Vehicle Systems product pages on overlandvehiclesystems.com. Last updated on nvmos.com: October 15, 2026. See our return policy for NVMOS's own terms.
Soft Shackle, 3/8 in x 23 in, 36,000 lb Breaking Strength
A soft shackle does the job of a steel D-ring in most recoveries, but it weighs a fraction as much, does not rattle in the bag and will not chew up your bumper or winch fairlead. This one is 3/8 inch synthetic line, 23 inches long, with a breaking strength of 36,000 lb.
It is made from Dyneema, a low-friction fiber that is UV stable and lets synthetic winch line slide through it smoothly. That matters because, paired with an OVS recovery ring, the shackle can stand in for a snatch block on a redirect or double-line pull. A 3 inch Class 2 diamond knot locks the loop closed, and an abrasion sleeve protects the line where it rubs against hardware or edges. There is no pin to drop in the mud, and since it holds less stored energy than steel under load, it is a safer link in the rigging. Find more shackles and D-rings for your recovery kit.
Universal. Use it with rated recovery points, tow straps, kinetic ropes and winch lines on any vehicle.
Rated for static and kinetic pulls and for winching or strapping. Charcoal color with a protective abrasion sleeve. Inspect the fibers before every use, and retire the shackle if you see cuts or heavy fraying. Not sure it fits your setup? Call us at (920) 249-7744 and a real person will check it.
See all Overland Vehicle Systems gear.
Specifications
OVS Soft Shackle 3/8 in x 23 in, 36,000 lb with Loop and Abrasion Sleeve FAQs
Can I use it for kinetic recoveries?
Yes. OVS recommends it for both static and kinetic pulls.
How strong is it?
It has a 36,000 lb breaking strength.
Can it replace a snatch block?
Paired with an OVS recovery ring, the low-friction Dyneema lets it work as a snatch block for redirects and double-line pulls.
Why choose soft over a steel shackle?
It is lighter, does not rattle or rust, will not damage bumpers and has no pin to lose.
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