Mercedes Sprinter (2007+) Flatpack Ladder
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Warranty Information
Vendor warranty summary
ROAMBUILT Warranty
At a glance: Lifetime structural warranty, 60 days on powder coat
This is ROAMBUILT's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Structure (tire carriers, ladders, racks) | Lifetime |
| Powder coat finish | 60 days |
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in material and craftsmanship under normal use
- Powder coat defects for 60 days
What's not covered
- Improper installation, alteration, abuse, neglect or accidents
- Corrosion and normal wear
- Freight, labor and installation costs
- Incidental or consequential damages
How to make a ROAMBUILT warranty claim
- Contact ROAMBUILT by email or phone before sending anything back
- Include a written description of the damage and how it happened
- Include the original purchase invoice
- ROAMBUILT inspects the part against its warranty guidelines before giving credit
ROAMBUILT contact: Phone: 479-595-6564 · Email: roambuiltllc@gmail.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ROAMBUILT, and help it along either way.
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See all ROAMBUILT products, lead times and FAQs →
Disclaimer: The information on this page describes ROAMBUILT's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ROAMBUILT official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ROAMBUILT builds bolt-on exterior gear for the Mercedes-Benz Sprinter in Springdale, Arkansas. NVMOS carries ROAMBUILT roof racks, front and rear bumpers, ladders, side steps, skid plates, tire carriers and Trail Box storage. For Sprinter owners who want bolt-on steel built for their van.
Based in: Springdale, Arkansas · Made in: USA (Arkansas) · Lead time: In-stock items ship in 24–48 hours
Shop all 30 ROAMBUILTWarrantyAll brands
Warranty terms are set by ROAMBUILT, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
Sprinter Flatpack Ladder
Upgrade your Mercedes Sprinter van with the ROAMBUILT Flatpack Ladder, the perfect match for our Flatpack Roof Rack. Designed for strength, safety, and ease of use, this all-aluminum ladder mounts directly to the roof rack and lower pinch weld for a solid, rust-proof connection. Its wide, notched steps offer superior traction—wet or dry—making it safe for bare feet or shoes. Built for durability and made to fit 2007+ Sprinter High Roof vans, this ladder is ideal for van life, overlanding, and pro upfits.
Features:
- All aluminum construction
- Will not rust
- Fits Mercedes Sprinter vans 2007+
- Wide and deep platform for easy and safe climbing
- Notches in step for traction - Safe for bare feet or shoes
- Mounts directly to the Flatpack Roof Rack and the bottom pinch weld
- Will not mount without a roof rack
- Includes black oxide hardware
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Picked from the 45 parts we carry for the Mercedes Sprinter, matched to 2007+ model years. Check the years and trim in each title — or call us and we’ll confirm fit.
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