Sprinter/Transit Cab & Chassis, EKKO and Open Trail Side Steps - Short/Flat Version (Fits Driver & Passenger side)
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Warranty Information
Vendor warranty summary
ROAMBUILT Warranty
At a glance: Lifetime structural warranty, 60 days on powder coat
This is ROAMBUILT's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Structure (tire carriers, ladders, racks) | Lifetime |
| Powder coat finish | 60 days |
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in material and craftsmanship under normal use
- Powder coat defects for 60 days
What's not covered
- Improper installation, alteration, abuse, neglect or accidents
- Corrosion and normal wear
- Freight, labor and installation costs
- Incidental or consequential damages
How to make a ROAMBUILT warranty claim
- Contact ROAMBUILT by email or phone before sending anything back
- Include a written description of the damage and how it happened
- Include the original purchase invoice
- ROAMBUILT inspects the part against its warranty guidelines before giving credit
ROAMBUILT contact: Phone: 479-595-6564 · Email: roambuiltllc@gmail.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ROAMBUILT, and help it along either way.
Shop ROAMBUILT at NVMOS
Sprinter/Transit Cab & Chassis, EKKO and Open Trail Side Steps - Short/Flat Version (Fits Driver & Passenger side)
ROAMBUILT Trail Box with Optional Drawers
Universal Aluminum Storage Box - Shelf
See all ROAMBUILT products, lead times and FAQs →
Disclaimer: The information on this page describes ROAMBUILT's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ROAMBUILT official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ROAMBUILT builds bolt-on exterior gear for the Mercedes-Benz Sprinter in Springdale, Arkansas. NVMOS carries ROAMBUILT roof racks, front and rear bumpers, ladders, side steps, skid plates, tire carriers and Trail Box storage. For Sprinter owners who want bolt-on steel built for their van.
Based in: Springdale, Arkansas · Made in: USA (Arkansas) · Lead time: In-stock items ship in 24–48 hours
Shop all 30 ROAMBUILTWarrantyAll brands
Warranty terms are set by ROAMBUILT, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
Mercedes Sprinter/Ford Transit Side Steps – Short/Flat Version
Aluminum | Black Textured Finish | Dog & Kid Friendly
Upgrade your Mercedes Sprinter with our Flat Side Steps—crafted for a sleek look, secure footing, and lightweight durability. Designed for 2007–Current Sprinter vans, these steps provide wide, stable coverage to make entering and exiting your van easier and safer—ideal for road trips, off-road adventures, or fleet use.
Built from rust-proof aluminum and finished with a rugged black textured powder coat, they’re made to withstand the elements while enhancing your van’s appearance. The raised edge grip offers added traction and is paw-friendly for dogs and safe for kids.
Key Features
- These are Sold Individually (order x2 for a complete pair)
- Universal Fitment - Same step fits driver and passenger side
- Short Steps Compatible with:
- Mercedes Sprinter (2007–Current) 2500/3500, 2WD & 4x4
- Ford Transit (2015-Current) Excluding Transit Trail Models
- Revel (2021–2024) – minor bracket adjustment required
- Storyteller Vans
- Sprinter Ekko and Transit Ekko
- GH1
- Open Trail by Tiffin
- Fits all wheelbases
- All-aluminum construction – lightweight, strong, and corrosion-resistant
- Black semi-textured powder coat for lasting durability and rugged style
- Raised edge lip for improved slip resistance and paw-safe traction
- Brackets updated for better clearance with aftermarket accessories
- Mounts directly to pinch weld with included Riv Nuts and hardware
- Triangulated support design delivers increased structural strength
- Wide, stable step for safer entry—great for kids, pets, and daily use
- Not intended for hardcore rock crawling use
- Also available in a Long length
- Installation Video Here
- Proudly made in the USA – built in Arkansas
Videos
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