Mercedes Sprinter Chicane Side Ladder
Warranty Information
Vendor warranty summary
ROAMBUILT Warranty
At a glance: Lifetime structural warranty, 60 days on powder coat
This is ROAMBUILT's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Structure (tire carriers, ladders, racks) | Lifetime |
| Powder coat finish | 60 days |
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in material and craftsmanship under normal use
- Powder coat defects for 60 days
What's not covered
- Improper installation, alteration, abuse, neglect or accidents
- Corrosion and normal wear
- Freight, labor and installation costs
- Incidental or consequential damages
How to make a ROAMBUILT warranty claim
- Contact ROAMBUILT by email or phone before sending anything back
- Include a written description of the damage and how it happened
- Include the original purchase invoice
- ROAMBUILT inspects the part against its warranty guidelines before giving credit
ROAMBUILT contact: Phone: 479-595-6564 · Email: roambuiltllc@gmail.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ROAMBUILT, and help it along either way.
Shop ROAMBUILT at NVMOS
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See all ROAMBUILT products, lead times and FAQs →
Disclaimer: The information on this page describes ROAMBUILT's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ROAMBUILT official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ROAMBUILT builds bolt-on exterior gear for the Mercedes-Benz Sprinter in Springdale, Arkansas. NVMOS carries ROAMBUILT roof racks, front and rear bumpers, ladders, side steps, skid plates, tire carriers and Trail Box storage. For Sprinter owners who want bolt-on steel built for their van.
Based in: Springdale, Arkansas · Made in: USA (Arkansas) · Lead time: In-stock items ship in 24–48 hours
Shop all 30 ROAMBUILTWarrantyAll brands
Warranty terms are set by ROAMBUILT, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
Sprinter Chicane Ladder – ROAMBUILT Patented Design
Upgrade your Mercedes-Benz Sprinter van with the ROAMBUILT Chicane Ladder—engineered for adventure and built with precision. This patented ladder is uniquely designed to work with tilt-out windows and Flarespace while maintaining full 12" wide steps for safer, easier climbing compared to narrow, pinched-style ladders.
Made from high-strength 6000 series aluminum and finished in a durable black powder coat, the Chicane Ladder offers a sleek, low-profile design that reduces visual bulk without sacrificing performance. It mounts securely to the factory roof rail at the top and a custom bracket at the bottom, ensuring stability on and off the trail.
Key Features:
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Fits 2007–Current Mercedes-Benz Sprinter vans, including Storyteller
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Patented design works with tilt-out windows and Flarespace
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12" wide steps offer better grip and safer climbing
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2" deep step profile with 1.75" round tubing for strength and corrosion resistance
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Lightweight 6000 series aluminum with black powder coat for durability
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Mounts to factory roof rail (top) and included lower bracket
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Provides clearance for external storage or gear near rear doors
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Drilling and Riv-Nut installation required
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Made in the USA
- Watch Installation Video here
Perfect for rooftop access and solar panel maintenance, the ROAMBUILT Chicane Ladder is an essential upgrade for any serious overland or adventure van build.
Videos
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