ARB Zero Fridge Portable Power Pack
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Warranty Information
Vendor warranty summary
ARB Warranty
At a glance: 5 years on Air Locker, 3 years on ARB-branded products, 1 year/25,000 miles on wear items
This is ARB's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Air Locker (personal use) | 5 years, unlimited miles |
| ARB-branded products (personal use) | 3 years, unlimited miles |
| Wear items: bushes, bearings, shackles, pins, U-bolts, batteries, globes, gas struts | 1 year or 25,000 miles, whichever comes first |
| Air Locker & ARB-branded products (commercial use) | 3 years or 60,000 miles, whichever comes first |
| Wear items (commercial use) | 1 year or 25,000 miles, whichever comes first |
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship from the purchase date
- Applies when the product is fitted per ARB's instructions and legal requirements and used for its intended purpose
- ARB chooses whether to repair, replace or refund
What's not covered
- Normal wear and tear
- Incorrect fitting or use beyond what the product was designed for
- Misuse, negligent operation or poor maintenance
- Modified products; accident or vandalism damage
- Competitive events such as racing or rallying
- Use in underground mining or other highly corrosive environments
- Consequential losses; liability capped at the purchase price
How to make a ARB warranty claim
- Contact ARB as soon as you find the defect
- Do not remove the product from the vehicle before contacting ARB
- Submit the online warranty claim form with your purchase receipt
- ARB reviews the claim and decides on repair, replacement or refund
ARB contact: Phone: +1 (619) 940-1769 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ARB, and help it along either way.
Shop ARB at NVMOS
See all ARB products, lead times and FAQs →
Disclaimer: The information on this page describes ARB's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ARB official warranty information. Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ARB is the Australian 4x4 company behind the Air Locker, and it builds most of what goes on an overland truck: bumpers, lockers, compressors, roof racks, awnings, fridges, drawers and recovery gear. NVMOS carries the ARB lineup for Toyota, Jeep, Ford, Chevy, GMC, Ram and Nissan trucks and SUVs.
Based in: Melbourne, Australia · Lead time: In-stock items typically ship in 24-48 hours; large items may ship by freight
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Warranty terms are set by ARB, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The ARB Portable Power Pack is a 15Ah lithium battery made to keep an ARB Zero Fridge Freezer running when the vehicle or campsite is out of reach. It will hold the fridge cold for up to 18 hours, so a trail lunch spot, a worksite, or a day on the boat does not mean a warm cooler.
At 3.64 pounds it is light enough to carry anywhere. High-power rubberised magnets hold it securely to the fridge, a battery level LED display shows what is left, and operation is just on and off. It charges from mains AC power or a suitable inverter or generator, and from complete discharge it is fully charged in 5 to 6 hours.
The pack is rated IP66 for waterproofing and dust protection. ARB also points to uses beyond the trail: powering the fridge in the family SUV on a grocery run, running a barbecue at the park, or acting as a backup when the power goes out at home.
Fitment
Universal. It is made to power ARB Zero Fridge Freezers, so it is only useful if you own one.
What's included
The vendor does not list the contents beyond the power pack itself. Confirm any charging cable or accessories before ordering.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text us at (920) 249-7744.
Specifications
ARB Zero Fridge Portable Power Pack FAQs
What does it power?
ARB Zero Fridge Freezers.
How long will it run?
Up to 18 hours of keeping the fridge cold, per the vendor.
How do I charge it?
From mains AC power or a suitable inverter or generator. A full charge from empty takes 5 to 6 hours.
Is it weatherproof?
It carries an IP66 waterproof and dustproof rating.
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