ARB Altitude Hard Shell Electric Rooftop Tent
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Warranty Information
Vendor warranty summary
ARB Warranty
At a glance: 5 years on Air Locker, 3 years on ARB-branded products, 1 year/25,000 miles on wear items
This is ARB's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Air Locker (personal use) | 5 years, unlimited miles |
| ARB-branded products (personal use) | 3 years, unlimited miles |
| Wear items: bushes, bearings, shackles, pins, U-bolts, batteries, globes, gas struts | 1 year or 25,000 miles, whichever comes first |
| Air Locker & ARB-branded products (commercial use) | 3 years or 60,000 miles, whichever comes first |
| Wear items (commercial use) | 1 year or 25,000 miles, whichever comes first |
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship from the purchase date
- Applies when the product is fitted per ARB's instructions and legal requirements and used for its intended purpose
- ARB chooses whether to repair, replace or refund
What's not covered
- Normal wear and tear
- Incorrect fitting or use beyond what the product was designed for
- Misuse, negligent operation or poor maintenance
- Modified products; accident or vandalism damage
- Competitive events such as racing or rallying
- Use in underground mining or other highly corrosive environments
- Consequential losses; liability capped at the purchase price
How to make a ARB warranty claim
- Contact ARB as soon as you find the defect
- Do not remove the product from the vehicle before contacting ARB
- Submit the online warranty claim form with your purchase receipt
- ARB reviews the claim and decides on repair, replacement or refund
ARB contact: Phone: +1 (619) 940-1769 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ARB, and help it along either way.
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See all ARB products, lead times and FAQs →
Disclaimer: The information on this page describes ARB's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ARB official warranty information. Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ARB is the Australian 4x4 company behind the Air Locker, and it builds most of what goes on an overland truck: bumpers, lockers, compressors, roof racks, awnings, fridges, drawers and recovery gear. NVMOS carries the ARB lineup for Toyota, Jeep, Ford, Chevy, GMC, Ram and Nissan trucks and SUVs.
Based in: Melbourne, Australia · Lead time: In-stock items typically ship in 24-48 hours; large items may ship by freight
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Warranty terms are set by ARB, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
ARB Altitude Hard Shell Electric Rooftop Tent
The Altitude is an ARB hard shell rooftop tent that opens and closes with two electric actuators, so there is no cranking or manual folding. It mounts to an ARB BASE Rack or generic crossbars and sleeps on a 54 by 73.6 inch foam mattress.
| Spec | Detail |
|---|---|
| Type | Hard shell electric rooftop tent |
| Color | Gray |
| Weight | 233.7 lb |
| Shell | Fiberglass, gel coated, on an aluminum frame |
| Fabric | 380GSM poly cotton canvas, fire retardant |
| Mattress | 54 x 73.6 in, 2.7 in dual-density foam |
| Headspace | 46.5 in |
| Fitment | Universal (ARB BASE Rack or generic crossbars) |
Power comes from the vehicle battery by hard wire or through a 12V Anderson plug, which is sold separately. Installation instructions are available. ARB install instructions: download the PDF. Not sure it fits your build? Call real humans at (920) 249-7744 with your year, trim and setup and we will confirm it.
What does it mount to?
Universal folded brackets fit an ARB BASE Rack or generic crossbars.
How is it powered?
From the vehicle battery, either hard wired or via a 12V Anderson plug that is sold separately.
Does it work with a load on the roof rails?
Yes, the rails are rated at 44 lb and the electric operation is maintained with that load.
Is there a ladder storage spot?
Yes, a guided compartment in the top of the tent holds the ladder.
What warranty does it carry?
ARB covers its own and Old Man Emu products for 3 years with unlimited miles (Air Lockers 5 years); wear items like bushes, shackles, pins and U-bolts are covered for 1 year or 25,000 miles.
Specifications
ARB Altitude Hard Shell Electric Rooftop Tent FAQs
What does it mount to?
Universal folded brackets fit an ARB BASE Rack or generic crossbars.
How is it powered?
From the vehicle battery, either hard wired or via a 12V Anderson plug that is sold separately.
Does it work with a load on the roof rails?
Yes, the rails are rated at 44 lb and the electric operation is maintained with that load.
Is there a ladder storage spot?
Yes, a guided compartment in the top of the tent holds the ladder.
What warranty does it carry?
ARB covers its own and Old Man Emu products for 3 years with unlimited miles (Air Lockers 5 years); wear items like bushes, shackles, pins and U-bolts are covered for 1 year or 25,000 miles.
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