ARB 12,000 lb Synthetic Rope Winch
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Warranty Information
Vendor warranty summary
ARB Warranty
At a glance: 5 years on Air Locker, 3 years on ARB-branded products, 1 year/25,000 miles on wear items
This is ARB's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Air Locker (personal use) | 5 years, unlimited miles |
| ARB-branded products (personal use) | 3 years, unlimited miles |
| Wear items: bushes, bearings, shackles, pins, U-bolts, batteries, globes, gas struts | 1 year or 25,000 miles, whichever comes first |
| Air Locker & ARB-branded products (commercial use) | 3 years or 60,000 miles, whichever comes first |
| Wear items (commercial use) | 1 year or 25,000 miles, whichever comes first |
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship from the purchase date
- Applies when the product is fitted per ARB's instructions and legal requirements and used for its intended purpose
- ARB chooses whether to repair, replace or refund
What's not covered
- Normal wear and tear
- Incorrect fitting or use beyond what the product was designed for
- Misuse, negligent operation or poor maintenance
- Modified products; accident or vandalism damage
- Competitive events such as racing or rallying
- Use in underground mining or other highly corrosive environments
- Consequential losses; liability capped at the purchase price
How to make a ARB warranty claim
- Contact ARB as soon as you find the defect
- Do not remove the product from the vehicle before contacting ARB
- Submit the online warranty claim form with your purchase receipt
- ARB reviews the claim and decides on repair, replacement or refund
ARB contact: Phone: +1 (619) 940-1769 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ARB, and help it along either way.
Shop ARB at NVMOS
See all ARB products, lead times and FAQs →
Disclaimer: The information on this page describes ARB's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ARB official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ARB is the Australian 4x4 company behind the Air Locker, and it builds most of what goes on an overland truck: bumpers, lockers, compressors, roof racks, awnings, fridges, drawers and recovery gear. NVMOS carries the ARB lineup for Toyota, Jeep, Ford, Chevy, GMC, Ram and Nissan trucks and SUVs.
Based in: Melbourne, Australia · Lead time: In-stock items typically ship in 24-48 hours; large items may ship by freight
Shop all 856 ARBWarrantyAll brands
Warranty terms are set by ARB, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
ARB 12,000 lb Synthetic Rope Winch
A 12,000 lb winch from ARB spooled with synthetic rope and a forged aluminum hawse fairlead. It is universal, so it mounts to the winch bumper or carrier of your choice, and the controls are built into the winch with no separate control box.
| Spec | Detail |
|---|---|
| Fitment | Universal |
| Rated line pull | 12,000 lb |
| Rope | 7/16 in x 78.9 ft synthetic |
| Fairlead | Forged 6061 aluminum hawse |
| Max line speed | 65 ft per minute |
| Motor | 5.7 HP |
| Weight | 76 lb |
| Isolation switch | 500A, included |
Universal winch with a 500A isolation switch supplied. Mounting requires a winch bumper or mount sized for it. Manufacturer instructions are available. ARB install instructions: download the PDF. Not sure it fits your build? Call real humans at (920) 249-7744 with your year, trim and setup and we will confirm it.
Does it fit my vehicle?
It is universal, so the question is the mount. You need a bumper or winch mount that suits a winch of this size.
What rope does it use?
Synthetic rope, 7/16 in by 78.9 ft.
Does it include a remote?
Yes, a dual connection 2.4GHz wireless remote, with a plug for hardwiring.
What warranty does it carry?
ARB covers its own and Old Man Emu products for 3 years with unlimited miles (Air Lockers 5 years); wear items like bushes, shackles, pins and U-bolts are covered for 1 year or 25,000 miles.
Specifications
ARB 12,000 lb Synthetic Rope Winch FAQs
Does it fit my vehicle?
It is universal, so the question is the mount. You need a bumper or winch mount that suits a winch of this size.
What rope does it use?
Synthetic rope, 7/16 in by 78.9 ft.
Does it include a remote?
Yes, a dual connection 2.4GHz wireless remote, with a plug for hardwiring.
What warranty does it carry?
ARB covers its own and Old Man Emu products for 3 years with unlimited miles (Air Lockers 5 years); wear items like bushes, shackles, pins and U-bolts are covered for 1 year or 25,000 miles.
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