Tackform Enduro Series Universal Phone Holder with 20mm Metal Ball - 20LITE, 20MAXX, 20MAXX VIBE
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Warranty Information
Vendor warranty summary
Tackform Warranty
At a glance: Lifetime on metal parts, 3 years on plastic, 1 year on electronics
This is Tackform's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Metal parts | Lifetime |
| Plastic/ABS parts | 3 years |
| Electronics | 1 year |
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Tackform mounts and their parts bought from Tackform or an authorized reseller
- Only the defective component is replaced, not the whole system
What's not covered
- Devices you attach (phones, GPS units, tablets)
- Abuse, misuse or exposure to extreme temperatures
- Normal wear and tear
- Modified or improperly used mounts
- Discontinued parts with no available replacement
How to make a Tackform warranty claim
- Email clear photos of the mount and the failed area
- Explain how and when it failed
- Include proof of purchase (order number, Amazon order or receipt) and your shipping address
- A small shipping charge applies based on part weight; international customers pay all shipping
Tackform contact: Email: support@tackform.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Tackform, and help it along either way.
Shop Tackform at NVMOS
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Disclaimer: The information on this page describes Tackform's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Tackform official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Tackform (often typed as Trackform) has built heavy-duty device mounts in Addison, Illinois since 2012. NVMOS carries their TRAXX dash brackets, 20 Series phone mounts (including MagSafe), tablet and monitor holders, CB mic holders, camera holders and bases for trucks, vans and off-road rigs where the phone needs to stay put.
Based in: Addison, Illinois · Founded: 2012 · Lead time: In-stock ships in 24–48 hrs
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Warranty terms are set by Tackform, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The Enduro Series cradle comes in three versions on the 20mm ball: 20LITE, 20MAXX and 20MAXX VIBE. All are CNC machined aluminum, spring loaded, and fit phones from 2.4" to 3.7" wide and up to 0.6" deep.
Tackform sleeves the cradle pins to remove the buzz you can get when steel pins touch metal under vibration. The grips clip in rather than relying on double-sided tape, which Tackform says can let go in high heat, and the rubber grips have a button cutout.
The 20LITE has standard spring tension and is made for in-vehicle, semi-truck and light off-road use. It allows one-handed insertion and removal and is fine on any arm length. The 20MAXX has heavy spring tension for extreme off-road and open-top driving. The 20MAXX VIBE adds a vibration-dampening mechanism and is engineered for motorcycles and side-by-sides, available in black and chrome. Tackform does not recommend either MAXX on an arm longer than 3.5", since the strong spring can make the ball joint slip when you load the phone one-handed.
Fitment
Universal, for 20mm ball-and-socket parts.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text us at (920) 249-7744.
Specifications
Tackform Enduro Series Universal Phone Holder with 20mm Metal Ball FAQs
Which version should I get?
LITE suits in-vehicle, semi-truck and light off-road use. MAXX is for extreme off-road and open-top driving. MAXX VIBE adds dampening and targets motorcycles and side-by-sides.
Can I use a MAXX with a long arm?
Tackform does not recommend it above 3.5", as the heavy spring can cause slipping at the ball joint. It still works if you steady the arm with your other hand.
What is cradle buzz?
Metal on metal contact between pins and cradle under vibration. Tackform sleeves the pins to eliminate it.
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