RETRAX PowertraxPRO XR Electric Retractable Tonneau Cover for Ram 1500, 2500 & 3500 (2002-2009), 6'4" Bed
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Warranty Information
Vendor warranty summary
RETRAX Warranty
At a glance: Lifetime on RetraxPRO; limited lifetime prorated after three years on Powertrax and after one year on RetraxONE; five years on RetraxEQ. Register within 30 days.
This is RETRAX's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product line
| RETRAX product | Coverage |
|---|---|
| RetraxPRO MX and RetraxPRO XR | Lifetime; replacements at no cost for the life of the cover |
| PowertraxPRO MX and XR, PowertraxONE MX and XR | Limited lifetime; replacement costs prorated after 3 years |
| RetraxONE MX and RetraxONE XR | Limited lifetime; replacement costs prorated after 1 year |
| RetraxEQ | 5 years from original purchase (limited) |
What's covered
- Failure of materials and workmanship, for the original owner
- Repair or replacement of the cover or hardware components
- No-cost replacement for the life of the cover on RetraxPRO MX and XR
What's not covered
- Normal wear, including fading and discoloration
- Water intrusion and any damage caused by it
- Parts and accessories installed by a dealer or the purchaser
- Acts of God and other external causes
- Owners after the original owner; the warranty is nontransferable
- Covers not registered within 30 days of delivery (warranty void)
- Lubricated rails or sealed ball bearings (warranty void)
- Alterations, or parts that contact or interfere with the cover, without written approval (warranty void)
- Misuse, negligence, accidents and unsecured cargo (warranty void)
How to make a RETRAX warranty claim
- Call RETRAX before doing any maintenance or repairs on the cover.
- Return the product to the place of purchase, or submit a claim through RETRAX's warranty claim form on RealTruck.
- Provide the order number, your name, address, phone and email, vehicle year, make and model, product name or part number and a description of the problem.
- Include a copy of the receipt and photos of the cover.
- Get authorization before shipping anything back; returns without it may be refused.
RETRAX contact: RETRAX: (800) 206-4070; RealTruck: 877-216-5446; warranty policy, claim form and registration at https://realtruck.com/retrax-warranty · Warranty page
Bought it from NVMOS? Start with us.
RETRAX voids coverage on covers that were not registered within 30 days, and it wants a call before any repair. Contact NVMOS first: we can confirm your registration, help you troubleshoot the cover and file the claim with RETRAX and RealTruck for you. Have your order number and a few photos of the issue ready, then call or text us at (920) 249-7744 or send us a message.
Shop RETRAX at NVMOS
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See all RETRAX products, lead times and FAQs →
Disclaimer: The information on this page describes RETRAX's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: RETRAX warranty policy and registration (RealTruck, official) and RetraxPRO XR listing: aluminum slats, T-slot rails, 500 lb rating, assembled in Grand Forks ND (RealTruck, official) and Retrax PowertraxPRO MX listing: key fob, electromagnetic brakes, assembled in North Dakota (RealTruck, official) and Retrax EQ listing: 5-year warranty, fob, app and keypad control, Trax rails (RealTruck, official). Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
RETRAX makes retractable tonneau covers that slide into a canister at the front of the bed, in manual and powered versions. It is one of the RealTruck brands, which runs its warranty and support. At NVMOS we carry RetraxPRO, RetraxONE, PowertraxPRO, PowertraxONE, RetraxEQ and Retrax IX covers for the pickups we support.
Based in: Grand Forks, North Dakota · Made in: USA (assembled in Grand Forks, North Dakota) · Lead time: In-stock parts ship in 1-3 business days; parts stocked at the manufacturer take about 1-2 weeks.
Shop all 322 RETRAXWarrantyAll brands
Warranty terms are set by RETRAX, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
RETRAX PowertraxPRO XR Electric Retractable Tonneau Cover for Ram 1500, 2500 & 3500 (2002-2009), 6'4" Bed
The RETRAX PowertraxPRO XR is an electric retractable tonneau cover with the Trax Rail System on top. This one fits the Ram 1500, 2500 & 3500 (2002-2009) with the 6 ft. 4 in. bed. It suits trucks that need a covered bed and a place to mount racks or a tent on top.
| Spec | Detail |
|---|---|
| Fitment | Ram 1500 (2002-2008), Ram 2500 (2003-2009) and Ram 3500 (2003-2009) |
| Bed length | 6 ft. 4 in. |
| Type | Electric retractable tonneau cover |
| Construction | Aluminum |
| Stake pockets | Without |
| Weight | 120 lb |
Built for the 6 ft. 4 in. bed. It is built for beds without stake pockets. Measure your bed and check your rail setup before ordering. RETRAX install instructions: download the PDF. Not sure it fits your build? Call or text us at (920) 249-7744 with your year, trim and setup and we will confirm it.
Will it fit my truck?
It fits the Ram 1500 (2002-2008), Ram 2500 (2003-2009) and Ram 3500 (2003-2009) with the 6 ft. 4 in. bed. Check the install notes for rail and bed options.
How does it open?
With a wireless remote. It runs like the PowertraxPRO MX with T-slot rails added on top.
Can I mount a rack on it?
Yes. The T-slot rails accept compatible racks, crossbars, tents and cargo carriers.
What is the warranty?
See our RETRAX warranty page for the current terms.
Specifications
RETRAX PowertraxPRO XR Electric Retractable Tonneau Cover for Ram 1500, 2500 & 3500 (2002-2009), 6'4" Bed FAQs
Will it fit my truck?
It fits the Ram 1500 (2002-2008), Ram 2500 (2003-2009) and Ram 3500 (2003-2009) with the 6 ft. 4 in. bed. Check the install notes for rail and bed options.
How does it open?
With a wireless remote. It runs like the PowertraxPRO MX with T-slot rails added on top.
Can I mount a rack on it?
Yes. The T-slot rails accept compatible racks, crossbars, tents and cargo carriers.
What is the warranty?
See our RETRAX warranty page for the current terms.
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