REDARC REDWorks Pioneer50 Power Panel w/ 50A BCDC Alpha R Battery Charger & TVMS Rogue
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Warranty Information
Vendor warranty summary
REDARC Warranty
At a glance: Two years on most REDARC products, five years on the ALPHA150 battery, and separate solar terms with long-term output coverage on panels.
This is REDARC's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product line
| REDARC product | Coverage |
|---|---|
| Most REDARC products (chargers, brake controllers, inverters, accessories; excludes solar, batteries, merchandise) | 2 years from purchase |
| ALPHA150 Lithium Battery (LBAT12150-SB) | 5 years |
| Monocrystalline solar panels and folding portable panel kits | 5 years from purchase; power output 25 years (to 80% of rated peak power) |
| Monocrystalline folding panels, amorphous flexible and amorphous folding panels | 2 years from purchase; power output 5 years (to 80% of rated peak power) |
| Solar regulators, displays and other solar products | 2 years from purchase |
What's covered
- Defects in materials or workmanship under normal installation and use, for the original retail buyer
- Repair, replacement or refund of the purchase price, at REDARC's choice
- Shipping of the replacement product
- A substitute product of similar function if the original is discontinued
- Solar panel power output that falls below 80% of rated peak power within the output warranty period, if caused by a defect
What's not covered
- Labor, removal and reinstallation costs
- Shipping to return the defective product, and damage in return transit
- Normal wear and tear and weather exposure over time
- Accident, misuse, abuse, negligence, vandalism or unauthorized alteration
- Installation or repair by someone other than a qualified auto electrician or technician, or use of non-genuine parts
- Power supply faults, surges, lightning, flood, hail, extreme heat and fire
- Used or second-hand products, and products sold through unauthorized online sellers or auctions
- Installs that violate applicable electrical or safety codes
- Lost profits and incidental or consequential damages
How to make a REDARC warranty claim
- Contact REDARC Technical Support first so they can diagnose the problem.
- Make a written claim by email or post within the warranty period and within one month of becoming aware of the problem.
- Include a description of the defect, photos, the serial number from the product label and proof of purchase from an authorized REDARC seller.
- Do not send anything back until REDARC gives written return instructions; unauthorized returns are not accepted.
- If testing finds the product working normally, you pay REDARC's testing cost and shipping before it is sent back.
REDARC contact: REDARC Technical Support: USA +1 (704) 247-5150, Canada +1 (604) 260-5512, Mexico +52 (558) 526-2898; power@redarcelectronics.com; REDARC Electronics Pty Ltd, c/o SHALLCO, INC., 308 Component Dr., Smithfield, NC 27577 · Warranty page
Bought it from NVMOS? Start with us.
REDARC needs proof that the part came from an authorized seller and a written claim within a month of noticing the fault, and it charges for testing if nothing is found wrong. Contact NVMOS first: we have the authorized-dealer receipt, can help you troubleshoot the install before a claim, and will handle the paperwork with REDARC. Have your order number and a few photos of the issue ready, then call or text us at (920) 249-7744 or send us a message.
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See all REDARC products, lead times and FAQs →
Disclaimer: The information on this page describes REDARC's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: REDARC US warranty page (official) and REDARC US support center: Warranty (official) and REDARC Two Year Product Warranty, North America, v1.0 (official document, hosted by retailer Solartown) and REDARC Solar Product Warranty, North America (official document, hosted on a Shopify CDN). Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
REDARC is an Australian electronics maker that has been building 12-volt power gear since 1979, from in-vehicle battery chargers to trailer brake controllers. At NVMOS we carry its BCDC DC-DC chargers, Tow-Pro brake controllers and harnesses, solar panels, inverters and lithium batteries for the trucks, Jeeps and vans we support.
Based in: Lonsdale, South Australia · Made in: Australia (REDARC's manufacturing and test facility in Lonsdale, South Australia) · Lead time: In-stock parts ship in 1-3 business days; parts stocked at the manufacturer take about 1-2 weeks.
Shop all 121 REDARCWarrantyAll brands
Warranty terms are set by REDARC, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
REDARC REDWorks Pioneer50 Power Panel w/ 50A BCDC Alpha R Battery Charger & TVMS Rogue
The REDWorks Pioneer50 is a power panel built around a REDARC 50A BCDC Alpha R battery charger and the TVMS Rogue management system. It brings the charger into one ready-made panel. It suits owners who want a tidy, pre-built power setup instead of mounting parts one at a time.
| Spec | Detail |
|---|---|
| Fitment | Universal; 12V systems |
| Panel | REDWorks Pioneer50 |
| Charger | 50A BCDC Alpha R |
| Also includes | TVMS Rogue |
| Part number | ICMS-017-001 |
| Weight | 18.6 lb |
Contact us to confirm panel size and mounting location before ordering. Not sure it fits your build? Call or text us at (920) 249-7744 with your year, trim and setup and we will confirm it.
Which charger is on the panel?
The REDARC 50A BCDC Alpha R.
Is the TVMS included?
Yes, the TVMS Rogue.
Is it pre-assembled?
It comes as a REDWorks power panel with the charger.
What is the warranty?
See our REDARC warranty page for the current terms.
Specifications
REDARC REDWorks Pioneer50 Power Panel w/ 50A BCDC Alpha R Battery Charger & TVMS Rogue FAQs
Which charger is on the panel?
The REDARC 50A BCDC Alpha R.
Is the TVMS included?
Yes, the TVMS Rogue.
Is it pre-assembled?
It comes as a REDWorks power panel with the charger.
What is the warranty?
See our REDARC warranty page for the current terms.
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