ORACLE Q-5 Tactical LED Flashlight
Warranty Information
Vendor warranty summary
ORACLE Lighting Warranty
At a glance: 1 to 5 years depending on product; VEGA pods 5 years
This is ORACLE Lighting's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Most products: light bars, LED pods, strips, bulbs, HID kits, halos on pre-assembled lights, DRLs, controllers/remotes, illuminated emblems, power supplies and switches, wheel rings, flush-mount tail lights | 1 year |
| Rock lights, Vector grilles, Oculus headlights, off-road LED headlights, 7" high-powered LED headlights, reverse light modules, select sidemarkers | 2 years |
| VEGA pod lights | 5 years |
| Clearance items | Not covered (sold as-is) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects confirmed by ORACLE's diagnosis
- ORACLE decides whether to repair or exchange the returned part
- US returns that require shipping back get a prepaid label
What's not covered
- Negligence, misuse, improper installation and normal wear
- Broken, cracked or physically damaged products
- Products that were opened, taken apart, cut, or rewired
- Scratches and scuffs from normal use
- Labor to remove or reinstall, and damage caused by third-party installers
- Products bought from unauthorized sellers, including Amazon
- Clearance items
How to make a ORACLE Lighting warranty claim
- Gather proof of purchase
- Fill out the warranty request form: https://cdn.shopify.com/s/files/1/1766/0599/files/Oracle_Lighting_Warranty_Request_Form_fillable_2021_2.pdf
- Send details plus photos or video if requested
- Get an RMA number before shipping anything back
- If the item turns out not to be defective, you pay the return shipping; international buyers pay all shipping, duties and taxes
ORACLE Lighting contact: Phone: 1 (800) 407-5776 toll free; 1 (504) 835-0055 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ORACLE Lighting, and help it along either way.
Shop ORACLE Lighting at NVMOS
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Disclaimer: The information on this page describes ORACLE Lighting's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ORACLE Lighting official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ORACLE Lighting has designed automotive lighting in Metairie, Louisiana since 1999 and does nothing else. NVMOS carries ORACLE headlights, LED bulb conversions, flush tail lights, ditch light mirrors, pods and ColorSHIFT kits for Jeep, Ford, Toyota, GM, Ram and Nissan owners tired of seeing less than they should.
Based in: Metairie, Louisiana · Designed in: USA (Metairie, Louisiana) · Founded: 1999 · Lead time: Most items 1–2 business days; custom builds weeks
Shop all 923 ORACLE LightingWarrantyAll brands
Warranty terms are set by ORACLE Lighting, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
A compact, rechargeable tactical flashlight with a focused beam. The Cree XML 3W LED puts out 350 lumens, and the optics are specialized to throw light more than 500 meters. It is aimed at outdoor use, rescue and exploration, and the vendor says it is built for harsh conditions.
A digitally regulated output holds brightness constant, and five modes are available: High, Low, Dim, SOS and Strobe. The body is Type III anodized aviation aluminum with an IP67 waterproof rating, and runtime on low is listed at 1200 minutes.
Fitment
Universal gear, not a vehicle part. Handy to keep in a truck, a Jeep or a camp kit.
What's included
One Q-5 flashlight, two rechargeable lithium batteries, one battery charger and one wrist strap.
Specs worth knowing
Length 9.9 inches, width and height 1.5 inches, weight 1 lb 1.2 oz. It has a momentary on/off switch.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text Carl & Anton at (920) 249-7744 or use the chat — real humans in Sheboygan, Wisconsin, not a call center.
Specifications
ORACLE Q-5 Tactical LED Flashlight FAQs
Is it rechargeable?
Yes. It comes with two rechargeable lithium batteries and a battery charger.
What modes does it have?
High, Low, Dim, SOS and Strobe.
Is it waterproof?
It carries an IP67 waterproof rating.
How long does it run on low?
The vendor lists 1200 minutes on the low setting.
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