ORACLE 12V DC Fixed Voltage Regulator and Power Conditioner
Warranty Information
Vendor warranty summary
ORACLE Lighting Warranty
At a glance: 1 to 5 years depending on product; VEGA pods 5 years
This is ORACLE Lighting's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Most products: light bars, LED pods, strips, bulbs, HID kits, halos on pre-assembled lights, DRLs, controllers/remotes, illuminated emblems, power supplies and switches, wheel rings, flush-mount tail lights | 1 year |
| Rock lights, Vector grilles, Oculus headlights, off-road LED headlights, 7" high-powered LED headlights, reverse light modules, select sidemarkers | 2 years |
| VEGA pod lights | 5 years |
| Clearance items | Not covered (sold as-is) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Factory defects confirmed by ORACLE's diagnosis
- ORACLE decides whether to repair or exchange the returned part
- US returns that require shipping back get a prepaid label
What's not covered
- Negligence, misuse, improper installation and normal wear
- Broken, cracked or physically damaged products
- Products that were opened, taken apart, cut, or rewired
- Scratches and scuffs from normal use
- Labor to remove or reinstall, and damage caused by third-party installers
- Products bought from unauthorized sellers, including Amazon
- Clearance items
How to make a ORACLE Lighting warranty claim
- Gather proof of purchase
- Fill out the warranty request form: https://cdn.shopify.com/s/files/1/1766/0599/files/Oracle_Lighting_Warranty_Request_Form_fillable_2021_2.pdf
- Send details plus photos or video if requested
- Get an RMA number before shipping anything back
- If the item turns out not to be defective, you pay the return shipping; international buyers pay all shipping, duties and taxes
ORACLE Lighting contact: Phone: 1 (800) 407-5776 toll free; 1 (504) 835-0055 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ORACLE Lighting, and help it along either way.
Shop ORACLE Lighting at NVMOS
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See all ORACLE Lighting products, lead times and FAQs →
Disclaimer: The information on this page describes ORACLE Lighting's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ORACLE Lighting official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ORACLE Lighting has designed automotive lighting in Metairie, Louisiana since 1999 and does nothing else. NVMOS carries ORACLE headlights, LED bulb conversions, flush tail lights, ditch light mirrors, pods and ColorSHIFT kits for Jeep, Ford, Toyota, GM, Ram and Nissan owners tired of seeing less than they should.
Based in: Metairie, Louisiana · Designed in: USA (Metairie, Louisiana) · Founded: 1999 · Lead time: Most items 1–2 business days; custom builds weeks
Shop all 923 ORACLE LightingWarrantyAll brands
Warranty terms are set by ORACLE Lighting, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The ORACLE 12V Fixed Voltage Regulator and Power Conditioner turns fluctuating vehicle voltage into a stable 12V DC output. ORACLE says it helps protect halos and other 12V LED lighting from voltage spikes, irregular power and excessive input voltage, the things that cause inconsistent performance or premature LED failure.
It accepts a wide 12 to 36V DC input, so it also works on higher-voltage systems. Maximum output is 2 amps, or 24 watts. Built-in protections cover overvoltage, undervoltage, overload, over-temperature and short circuits.
Fitment
Universal, for 12V LED lighting on automotive systems with unstable or higher-voltage power.
Install notes
ORACLE calls it easy to mount and install. The alloy housing is waterproof and suited to automotive use. A one-year warranty applies.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text Carl & Anton at (920) 249-7744 or use the chat — real humans in Sheboygan, Wisconsin, not a call center.
Specifications
ORACLE 12V DC Fixed Voltage Regulator and Power Conditioner FAQs
What input voltage does it take?
12 to 36V DC.
How much can it supply?
Up to 2 amps, or 24 watts, at 12V DC.
Is it weatherproof?
ORACLE lists a waterproof alloy housing suitable for automotive applications.
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