Factor 55 3/4" Crosby Shackle for Trucks
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Warranty Information
Vendor warranty summary
Factor 55 Warranty
At a glance: One year against defects in materials and craftsmanship, from the date of purchase, original purchaser only
This is Factor 55's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 28, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| All Factor 55 products | 1 year from purchase, materials and craftsmanship |
| Who is covered | Original purchaser only |
| Return shipping | Paid by the customer |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and craftsmanship for one year from the date of purchase
What's not covered
- Anyone other than the original purchaser
- Return shipping costs
- Anything other than defects in materials and craftsmanship
How to make a Factor 55 warranty claim
- Contact NVMOS or Factor 55 before returning anything; Factor 55 asks for the invoice number first
- Have your proof of purchase and photos of the issue ready
- Ship the item back as directed, at your cost
Factor 55 contact: Email: sales@factor55.com · Phone: (208) 639-1674
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Factor 55, and help it along either way.
Shop Factor 55 at NVMOS
See all Factor 55 products, lead times and FAQs →
Disclaimer: The information on this page describes Factor 55's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Factor 55 official warranty information. Last updated on nvmos.com: October 28, 2026. See our return policy for NVMOS's own terms.
Factor 55 has partnered with the Crosby Group to offer its USA-made 3/4" shackles, the size most common on Jeeps, trucks and SUVs. They're an alternative to the low-cost imported shackles that fill the off-road market.
Each shackle gets an epoxy-based powder coat for corrosion resistance, then a polyester-based coat for UV stability. Small blemishes in the powder coat can occur and don't affect performance. Note that shackles are sold individually, not in pairs.
Key details
- 3/4" shackle with 7/8" diameter pin
- WLL: 4-3/4 t (9,500 lbs)
- MBS: 57,000 lbs
- Sold individually
- Certified, tested and made in the USA
Questions about which size or setup you need? Call or text us at (920) 249-7744.
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