ARC 270 Awning Wall Kit
Warranty Information
Vendor warranty summary
ROAM Adventure Co. Warranty
At a glance: Limited lifetime on coolers and cases, 2 years on tents and awnings, 1-3 years on accessories
This is ROAM Adventure Co.'s warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Rugged cases and coolers | Limited lifetime |
| Rooftop tents and awnings | 2 years |
| Accessories | 1-3 years (varies by product) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship
- ROAM chooses whether to repair or replace; replacement parts may be used parts of equal or better quality
- ROAM pays for the repair/replacement and the return shipping on approved claims
What's not covered
- Normal breakdown of materials from long use, such as UV damage or worn zippers
- Accidents, abuse, misuse, alteration or improper care
- Shipping damage, and packages lost or not delivered in transit
- Damage from animals or weather
- Damage to non-ROAM products used with ROAM gear
- Gear that was not properly maintained (see ROAM's maintenance guide)
How to make a ROAM Adventure Co. warranty claim
- Report the problem within 30 days of delivery
- Fill out ROAM's warranty/RMA form with your order number plus detailed photos and video
- ROAM will reach out within 2-3 business days
- Expect the full process to take about 3-6 weeks or longer, depending on stock and shipping
ROAM Adventure Co. contact: Phone: (512) 380-1960 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ROAM Adventure Co., and help it along either way.
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Disclaimer: The information on this page describes ROAM Adventure Co.'s own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ROAM Adventure Co. official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ROAM Adventure Co. is an Austin, Texas outfitter building gear for camping out of your vehicle. NVMOS carries ROAM Rugged Cases and mounts, Vagabond and Desperado rooftop tents, awnings, coolers, water tanks and camp furniture for overlanders who want gear they can stop thinking about.
Based in: Austin, Texas · Founded: 2017 · Lead time: In-stock ships in 24–48 hrs
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Warranty terms are set by ROAM Adventure Co., not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The ARC 270 Awning Walls kits are to create a private and comfortable space, shielding you from the elements while still allowing them to enjoy the beauty of the great outdoors. Crafted from durable and weather-resistant materials, these walls are built to withstand rugged conditions and provide reliable shelter. With their easy setup and adjustable features, they offer flexibility to adapt to different camping setups, whether it's a quick weekend getaway or an extended outdoor adventure. From blocking wind and rain to providing shade from the scorching sun, 270 awning walls are a must-have accessory for campers seeking both comfort and convenience during their outdoor escapades. ARC 270 Wall Kits are sold in 2-wall kits. To have a fully inclosed area, you must purchase 2 kits.
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