95L Rugged Case
Warranty Information
Vendor warranty summary
ROAM Adventure Co. Warranty
At a glance: Limited lifetime on coolers and cases, 2 years on tents and awnings, 1-3 years on accessories
This is ROAM Adventure Co.'s warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Rugged cases and coolers | Limited lifetime |
| Rooftop tents and awnings | 2 years |
| Accessories | 1-3 years (varies by product) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship
- ROAM chooses whether to repair or replace; replacement parts may be used parts of equal or better quality
- ROAM pays for the repair/replacement and the return shipping on approved claims
What's not covered
- Normal breakdown of materials from long use, such as UV damage or worn zippers
- Accidents, abuse, misuse, alteration or improper care
- Shipping damage, and packages lost or not delivered in transit
- Damage from animals or weather
- Damage to non-ROAM products used with ROAM gear
- Gear that was not properly maintained (see ROAM's maintenance guide)
How to make a ROAM Adventure Co. warranty claim
- Report the problem within 30 days of delivery
- Fill out ROAM's warranty/RMA form with your order number plus detailed photos and video
- ROAM will reach out within 2-3 business days
- Expect the full process to take about 3-6 weeks or longer, depending on stock and shipping
ROAM Adventure Co. contact: Phone: (512) 380-1960 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ROAM Adventure Co., and help it along either way.
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Disclaimer: The information on this page describes ROAM Adventure Co.'s own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ROAM Adventure Co. official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ROAM Adventure Co. is an Austin, Texas outfitter building gear for camping out of your vehicle. NVMOS carries ROAM Rugged Cases and mounts, Vagabond and Desperado rooftop tents, awnings, coolers, water tanks and camp furniture for overlanders who want gear they can stop thinking about.
Based in: Austin, Texas · Founded: 2017 · Lead time: In-stock ships in 24–48 hrs
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Warranty terms are set by ROAM Adventure Co., not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The ROAM 95L Rugged Case is a heavy-duty storage case that comes in 4 color options and is ideal for storing your long items such as chairs, shovels, axles, recovery gear or just adding more storage to any vehicle. Rugged storage that seamlessly mounts the roof of any vehicle. This premium case features a durable LLDPE shell, our proprietary Lid-Lifts, Nylon rope handles, steel lockable latches, and a dust/water resistant gasket seal that makes sure your gear always stays protected no matter the weather or terrain. The threaded inserts in the lid give you the ability to add a lid organizer or molle panel to take your organization to the next level. Having an interlocking design makes stacking and pairing simple no matter the amount of gear you carry.
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