20QT Rugged Tall Boy
Warranty Information
Vendor warranty summary
ROAM Adventure Co. Warranty
At a glance: Limited lifetime on coolers and cases, 2 years on tents and awnings, 1-3 years on accessories
This is ROAM Adventure Co.'s warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Rugged cases and coolers | Limited lifetime |
| Rooftop tents and awnings | 2 years |
| Accessories | 1-3 years (varies by product) |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in materials and workmanship
- ROAM chooses whether to repair or replace; replacement parts may be used parts of equal or better quality
- ROAM pays for the repair/replacement and the return shipping on approved claims
What's not covered
- Normal breakdown of materials from long use, such as UV damage or worn zippers
- Accidents, abuse, misuse, alteration or improper care
- Shipping damage, and packages lost or not delivered in transit
- Damage from animals or weather
- Damage to non-ROAM products used with ROAM gear
- Gear that was not properly maintained (see ROAM's maintenance guide)
How to make a ROAM Adventure Co. warranty claim
- Report the problem within 30 days of delivery
- Fill out ROAM's warranty/RMA form with your order number plus detailed photos and video
- ROAM will reach out within 2-3 business days
- Expect the full process to take about 3-6 weeks or longer, depending on stock and shipping
ROAM Adventure Co. contact: Phone: (512) 380-1960 · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to ROAM Adventure Co., and help it along either way.
Shop ROAM Adventure Co. at NVMOS
See all ROAM Adventure Co. products, lead times and FAQs →
Disclaimer: The information on this page describes ROAM Adventure Co.'s own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: ROAM Adventure Co. official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
ROAM Adventure Co. is an Austin, Texas outfitter building gear for camping out of your vehicle. NVMOS carries ROAM Rugged Cases and mounts, Vagabond and Desperado rooftop tents, awnings, coolers, water tanks and camp furniture for overlanders who want gear they can stop thinking about.
Based in: Austin, Texas · Founded: 2017 · Lead time: In-stock ships in 24–48 hrs
Shop all 109 ROAM Adventure Co.WarrantyAll brands
Warranty terms are set by ROAM Adventure Co., not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
20QT Rugged Tall Boy - ROAM Rugged Cooler for Camping & Overland Travel
The 20QT Rugged Tall Boy is built for buyers who want dependable camping and overland performance without giving up durability, convenience, or smart design.
The ROAM 20.
Key Features
- Built for dependable cold storage on the road, at camp, and on the trail
- Portable design makes it easier to move and place where you need it
- Great for camping, tailgating, road trips, and overland travel
Why Choose This Product
The 20QT Rugged Tall Boy is a smart choice when you want rugged cooling performance, easier transport, and dependable cold storage for long days outside.
Perfect For
Camping, road trips, tailgating, beach days, and overland travel.
Product Details
- QT Rugged Tall Boy is the cooler you always needed to carry your tall bottles when you are hitting the road
- Fits great in the back seat and is still a great size to carry with you to wherever you are adventuring
Multi-column
Join Our Community
For all things NVMOS, check us out on Instagram and Facebook!
Financing Available
Buy now, pay later with PayPal Credit — available at checkout.
Contact Us
Have a question? Just send us an e-mail at support@nvmos.com
