Ruff Rax Warranty
Vendor warranty summary
Ruff Rax Warranty
At a glance: limited lifetime warranty on Ruff Rax racks against manufacturer defects in materials and workmanship, handled by Overland Vehicle Systems
This is Ruff Rax's policy, not an NVMOS policy. Ruff Rax is owned by Overland Vehicle Systems, and its racks are sold and supported through OVS. OVS states that all Ruff Rax come with a limited lifetime warranty on its bed rack pages; roof rack and accessory pages don't restate a length, so confirm with us for those items. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 15, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Ruff Rax modular bed racks | Limited lifetime |
| Ruff Rax roof racks | Limited lifetime per OVS ("All Ruff Rax"); not restated on roof rack pages |
| Accessories (grab handles, riser brackets, awning mounts, harnesses) | Not stated; ask us |
What's covered
- Defects in materials and workmanship under normal use
- Repair or replacement with an equivalent product, without charge, when OVS determines the item is defective
- Products installed according to the instructions supplied
- The original purchaser only
What's not covered
- Labor for installation, removal, replacement or repair
- Transportation costs and consequential damages
- Improper installation or modification of the original product
- Abuse, misuse or negligence
- Any commercial application
How to make a Ruff Rax claim
- Have your proof of purchase or sales receipt ready; OVS asks for it with every warranty claim
- Photograph the defect and note your part number before you remove or ship anything
- Contact OVS Warranty Service by phone or email (below). OVS decides whether the item is defective and, if it is, repairs or replaces it with an equivalent product
- Freight deliveries (caps, racks, tents): inspect before you sign, note any damage on the bill of lading, and report damage or missing pieces within 24 hours
Overland Vehicle Systems customer care: Phone: 833-226-4863 (international 00-1-562-606-0784) · Email: customercare@overlandvehiclesystems.com · Monday to Friday, business hours Pacific · Warranty Service, 9830 Norwalk Blvd Suite 130, Santa Fe Springs, CA 90670
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Ruff Rax, and help it along either way.
Shop Ruff Rax at NVMOS
Ruff Rax Modular Bed Rack for 5.5 ft / 6.5 ft Bed - Ford F-150 (2021-2027)
Ruff Rax Modular Roof Rack for Chevy Silverado / GMC Sierra 1500 (2019-2027)
Ruff Rax Modular Bed Rack for Toyota Tundra 5.5 ft & 6.5 ft Bed (2022-2027)
See all Ruff Rax products, lead times and FAQs →
Disclaimer: The information on this page describes Ruff Rax's own warranty policy as published by Overland Vehicle Systems. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Ruff Rax product pages on overlandvehiclesystems.com. Last updated on nvmos.com: October 15, 2026. See our return policy for NVMOS's own terms.
