Rhino-Rack
Rhino-Rack is an Australian roof rack maker, founded in 1992, that now sits in the Clarus Adventure family alongside Maxtrax. At NVMOS we carry its Pioneer platforms, Vortex and Heavy Duty crossbars, Backbone and RCP base kits, Batwing and Sunseeker awnings and the brackets and holders that bolt onto them, for the trucks, Jeeps, 4Runners and vans we support.
Based in: Eastern Creek, New South Wales, Australia (US warehouse in Denver, Colorado) · Warranty: Lifetime on Euro, Heavy Duty, Reconn, Vortex and Sportz crossbars; 5 years on Pioneer platforms, roof racks and most other products; 3 years on steel parts; 1 year on fabric, locks and electrical parts. · Lead time: In-stock parts ship in 1-3 business days; parts stocked at the manufacturer take about 1-2 weeks.
Rhino-Rack warranty · Rhino-Rack FAQs · Current lead times · All brands
Rhino-Rack FAQs
How long is the Rhino-Rack warranty?
It depends on the product: lifetime on Euro, Heavy Duty, Reconn, Vortex and Sportz crossbars, five years on Pioneer platforms, roof racks and most other products, three years on steel parts and one year on fabric, locks and electrical parts.
Does the lifetime warranty cover Pioneer platforms?
No. Rhino-Rack's lifetime term applies to its crossbar systems and specifically excludes Pioneer and other roof tray products, which carry five years.
Is the Rhino-Rack warranty transferable?
No. It covers the original retail buyer, or the person who received the product as a gift, and does not pass to a later owner.
How do I make a Rhino-Rack warranty claim?
Claims go back through the place of purchase with the original receipt and photos. For orders placed with us, contact NVMOS and we will handle it with Rhino-Rack.
Do I need a base kit as well as bars?
Usually, yes. The bars or platform sit on a vehicle-specific base such as a Backbone system, RCP base kit or leg kit, and that base is what has to match your vehicle.
Do Rhino-Rack platforms ship freight?
Some larger Pioneer platforms and long items ship by truck freight. Bars, brackets and accessories normally go by parcel carrier.
What does the warranty not cover?
Normal wear and weather exposure, accidents, misuse, overloading, unsecured cargo, incorrect fitment, fitting to an incompatible vehicle and any damage to your vehicle or cargo.
































