Rhino-Rack Warranty
Vendor warranty summary
Rhino-Rack Warranty
At a glance: Lifetime on Rhino-Rack crossbars, 5 years on Pioneer platforms and most products, 3 years on steel parts, 1 year on fabric, locks and electrical. Original buyer only.
This is Rhino-Rack's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product line
| Rhino-Rack product | Coverage |
|---|---|
| Euro, Heavy Duty, Reconn, Vortex and Sportz crossbar systems (not Pioneer or other roof trays) | Lifetime |
| Pioneer roof platforms and other roof tray products | 5 years from purchase |
| Roof racks and all other products not listed below | 5 years from purchase |
| Steel (ferrous) products and components | 3 years from purchase |
| Textile and fabric products | 1 year from purchase |
| Locks and electrical components | 1 year from purchase |
What's covered
- Manufacturing defects in materials or workmanship that appear within the warranty period
- The original retail buyer, or the recipient of a gift or promotional product
- Repair or replacement of the defective item at Rhino-Rack's option, within a reasonable time
- No charge for the parts or labor of the repair or replacement
What's not covered
- Later owners; the warranty is not transferable
- Defects that were obvious or pointed out to you before purchase
- Normal wear, degradation and exposure to the elements
- Inadequate maintenance or failure to follow Rhino-Rack's fitting instructions
- Fitting to a vehicle the product is not made for
- Misuse, neglect, accidents, overloading and incorrect fitment by you, a retailer or anyone else
- Use with non-Rhino-Rack accessories, vehicle modifications and cargo that is not properly secured
- Consequential or incidental damage to your vehicle, cargo or other property
- The cost of returning the product for a claim
How to make a Rhino-Rack warranty claim
- Return the defective product or component to the place of purchase, or contact the dealer you bought it from.
- Include the original proof of purchase; claims without one are not processed.
- Provide photos of the defect for the claim form.
- Make the claim no later than 15 days after the warranty period ends, for a defect that appeared during the warranty period.
- Pay the cost of returning the product; Rhino-Rack then repairs or replaces it at its option.
Rhino-Rack contact: Rhino-Rack USA: product questions and warranty claims through the contact page at https://rhinorack.com/en-us/pages/contact or your authorized Rhino-Rack dealer; head office Rhino-Rack Australia, 22 Hanson Place, Eastern Creek NSW 2766, Australia · Warranty page
Bought it from NVMOS? Start with us.
Rhino-Rack routes warranty claims back through the place of purchase and will not process one without the original receipt. Contact NVMOS first: we have your order record, can gather the photos with you and will file the claim with Rhino-Rack. Have your order number and a few photos of the issue ready, then call or text us at (920) 249-7744 or send us a message.
Shop Rhino-Rack at NVMOS
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Disclaimer: The information on this page describes Rhino-Rack's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: Rhino-Rack USA warranty terms (official) and Rhino-Rack USA about page (official) and Rhino-Rack USA contact page (official). Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
