WARN ZEON XP 10-S Winch
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Warranty Information
Vendor warranty summary
Addictive Desert Designs Warranty
At a glance: 1-year limited warranty on manufactured parts against defects in materials and workmanship
This is Addictive Desert Designs's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| All ADD-manufactured parts (bumpers, skids, fairleads, etc.) | 1 year from date of purchase |
| Powder coat / finish | Not separately addressed (falls under the 1-year policy) |
- Original purchaser only — coverage does not transfer if you sell it.
What's covered
- Defects in materials or workmanship found within one year of purchase
- ADD's obligation is limited to the cost of the product itself (repair or replace the part)
What's not covered
- Installation or labor costs
- Freight / shipping charges
- Normal wear and tear
- Damage from abuse, misuse, collisions or accidents
- Parts that were altered, modified, poorly cared for or installed incorrectly
- Damage from negligence, improper maintenance or unauthorized repair
- Consequential costs such as vehicle downtime, delays or mileage
How to make a Addictive Desert Designs warranty claim
- Notify ADD within one month of discovering the defect
- Return the defective part to ADD at your own expense while still inside the 1-year window
- ADD inspects the part to confirm the defect was not caused by misuse, accident or alteration before repairing/replacing
Addictive Desert Designs contact: Phone: (855) 233-8992 or (480) 671-0820 · Email: sales@addictivedesertdesigns.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Addictive Desert Designs, and help it along either way.
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Disclaimer: The information on this page describes Addictive Desert Designs's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Addictive Desert Designs official warranty information. Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Addictive Desert Designs (ADD) builds steel bumpers, chase racks and skid plates in Chandler, Arizona. NVMOS carries ADD bumpers, mounts, racks and the small brackets that keep factory sensors working, for Ford, RAM, GM, Toyota and Jeep trucks that need to carry a winch, lights and a little more abuse.
Based in: Chandler, Arizona · Made in: USA (Chandler, Arizona) · Founded: 2007 · Lead time: Many items in stock; some new releases 4–6 weeks
Shop all 327 Addictive Desert DesignsWarrantyAll brands
Warranty terms are set by Addictive Desert Designs, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The ZEON XP 10-S is WARN's top-shelf 10,000 lb winch, and the first thing you notice is that it tells you what it is doing. Live readouts cover motor temperature, load on the line and the condition of your battery, so you are not guessing whether to let it cool down or give the electrical system a break halfway through a long pull.
It is aimed at mid-size trucks, SUVs and Jeeps, and WARN designs, engineers and assembles it in Clackamas, Oregon. We source it through Addictive Desert Designs.
Why it works
- Live feedback — motor temperature, line load and battery condition, in real time.
- Two ways to run it — a corded handheld remote, or the built-in HUB wireless control.
- Remote clutch with a manual backup for when you want to free-spool by hand.
- Status lighting on the drum and accents that changes color with what the winch is doing.
- Synthetic rope — 100 ft of 3/8" Spydura synthetic, fed through a large-radius black forged aluminum hawse fairlead.
- Sealed — IP68 for submersion and IP69K for high-pressure spray.
Fitment
This is a universal winch. Whether it fits your truck comes down to your bumper or winch plate, not the vehicle. The listing we work from does not give dimensions, weight or the mounting bolt pattern, so tell us which bumper or plate you are running and we will confirm fit before it ships.
Trade-offs
It costs a lot more than a basic 10k winch, and most of that money is in the electronics, wireless control and sealing. If you winch twice a year from flat ground, a simpler winch will do the job. If you winch often, in water, or by yourself, the feedback and remote clutch earn their keep. WARN's line speed chart is in the photos; if you want the full spec sheet before you buy, ask us.
Warranty
WARN covers it with a limited lifetime mechanical warranty and a seven-year electrical warranty.
Questions before you order?
Winch and bumper pairing is easier to settle before the box ships. Call or text us at (920) 249-7744.
Specifications
WARN ZEON XP 10-S Winch FAQs
Will it fit my bumper?
It is a universal winch, so fit depends on your bumper or winch plate. Tell us what you are running and we will confirm before it ships.
Does it come with synthetic rope?
Yes, 100 ft of 3/8-inch Spydura synthetic rope and a forged aluminum hawse fairlead.
Can I run it wirelessly?
Yes. It has built-in HUB wireless control, and it also comes with a corded handheld remote.
What is the warranty?
WARN lists a limited lifetime mechanical warranty and a seven-year electrical warranty. Questions? Call the real humans at NVMOS, (920) 249-7744.
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