Agency 6 Shackle Block 2.5" Assembly - Blue
Warranty Information
Vendor warranty summary
Agency 6 Warranty
At a glance: Lifetime warranty against defects on all Agency 6 products
This is Agency 6's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| All Agency 6 products (billet grab handles, tire gauges, etc.) | Lifetime against defects |
| Returns of unwanted items (direct purchases) | 30 days, new condition |
What's covered
- Manufacturing defects on any Agency 6 product, for life
- Agency 6 says it will help if you ever have a problem with its gear
What's not covered
- Agency 6 publishes no detailed exclusion list; damage not caused by a defect should be assumed excluded
- Return shipping on a standard return is paid by the customer
How to make a Agency 6 warranty claim
- Email sales@agency6.com (or call) describing the problem
- Agency 6 issues a Return Authorization (RA#) if the item needs to come back
- Ship the item back with the RA# as directed
Agency 6 contact: Phone: 916-297-7635 · Email: sales@agency6.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Agency 6, and help it along either way.
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See all Agency 6 products, lead times and FAQs →
Disclaimer: The information on this page describes Agency 6's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Agency 6 official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
About the brand
Agency 6 machines recovery hardware and rig accessories in the USA from 6061-T6 aluminum, with hardened 17-4 stainless where the load lands. NVMOS carries their shackle blocks, fairleads, grab handles, roof locks, MOLLE panels and van storage for Jeep, Bronco, 4Runner and Sprinter owners.
Made in: USA (CNC machined) · Lead time: In-stock ships in 24–48 hrs
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Warranty terms are set by Agency 6, not NVMOS, and can change. Bought from us? Call (920) 249-7744 and we'll handle the claim with the brand.
The Agency 6 2.5" Shackle Block Assembly turns a 2.5 inch hitch receiver into a recovery point. The block is CNC machined from US certified 6061 T6 aluminum and finished in blue powder coat, and it ships as an assembly, so you are not hunting for a shackle and pin separately.
The block carries a 19,000 lb working load limit. That figure applies to the block only. The shackle supplied with it is rated at 13,000 lbs, and the vendor is clear that you must never exceed the lowest working load limit of any component in the chain, including the vehicle and the receiver. In practice the weakest part sets your limit.
It has two pin mounting points for a vertical block configuration and one pin hole for a horizontal configuration, so you can orient the shackle to suit the pull. It accepts 7/8 inch D-rings. Made in the U.S.A. with a limited lifetime warranty.
Fitment
Fits 2.5 inch receivers. It is not vehicle-specific, so check that your receiver is 2.5 inch and rated for the load you plan to put on it.
What's included
Shackle block, 7/8 inch D-ring shackle (6 1/2 ton WLL) and 5/8 inch hitch pin with clip.
Questions before you order?
Fitment questions are easier to settle before the box ships. Call or text Carl & Anton at (920) 249-7744 or use the chat — real humans in Sheboygan, Wisconsin, not a call center.
Specifications
Agency 6 Shackle Block 2.5" Assembly FAQs
What receiver does it fit?
2.5 inch receivers.
What is the real working load limit?
The block is rated at 19,000 lbs, but the included shackle is rated at 13,000 lbs. Do not exceed the lowest rating of any component, including your vehicle and hitch receiver.
Can I mount the shackle two ways?
Yes. There are two pin mounting points for vertical and one pin hole for horizontal.
What comes in the box?
The shackle block, a 7/8 inch D-ring shackle and a 5/8 inch hitch pin with clip.
What is the warranty?
Limited lifetime.
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