Synergy Warranty
Vendor warranty summary
Synergy Warranty
At a glance: Limited lifetime on hard parts for the original buyer on the original vehicle; 12 months on heavy-duty ball joint sets; wear items excluded.
This is Synergy's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product line
| Synergy product | Coverage |
|---|---|
| Synergy hard parts | Limited lifetime against defects in materials and workmanship (original purchaser, original vehicle) |
| Heavy-duty front ball joint sets | 12 months |
| Wear items: bushings, bump stops, bearings, tie rod ends, dust boots | Not covered |
| Finishes | Not guaranteed |
| FOX shocks: RAM 2500 front and rear, RAM 3500 front | Handled by Synergy |
| All other FOX shocks and steering stabilizers | Handled by FOX (RideFOX service) |
What's covered
- Defects in materials and workmanship on hard parts bought from Synergy or an authorized dealer
- Replacement with a part of equal or better quality after Synergy inspects the failed part
- Replacements or store credit for parts you already replaced, if the old parts are sent in and found eligible (about 3-5 weeks)
What's not covered
- Refunds of the part cost; the remedy is replacement only
- Installation, alignment, labor and shipping costs
- Parts not installed per Synergy's instruction manuals, altered parts, or abuse
- Wear items: bushings, bump stops, bearings, tie rod ends and dust boots
- Finishes
- Second owners, or parts moved to another vehicle
- Shipping on replacements outside the Lower 48, and expedited shipping you request
How to make a Synergy warranty claim
- Contact Synergy before replacing any parts.
- Submit the warranty claim form on Synergy's site; Synergy responds within 5-7 business days.
- Provide photos of the installed setup, video of the failing tie rod end, bushing or ball joint, the mileage on the part and the original receipt.
- Send the part in for physical inspection by a Synergy representative.
- No replacement ships until a Synergy representative approves the claim.
Synergy contact: Synergy Manufacturing, 870 Industrial Way, San Luis Obispo, CA 93401; 1-805-242-0397; support@synergymfg.com · Warranty page
Bought it from NVMOS? Start with us.
Synergy only honors parts bought from Synergy or an authorized dealer and wants the original receipt plus photos, video and mileage before it will look at a claim. Contact NVMOS first: we supply the dealer receipt, help you gather the evidence Synergy asks for, and sort out whether the claim goes to Synergy or to FOX. Have your order number and a few photos of the issue ready, then call or text us at (920) 249-7744 or send us a message.
Shop Synergy at NVMOS
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See all Synergy products, lead times and FAQs →
Disclaimer: The information on this page describes Synergy's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: Synergy warranty and returns (official) and Synergy About Us (official) and Synergy 2003-2013 Dodge Ram heavy-duty drag link product page (official). Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
