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Vendor warranty summary

Falcon Shocks Warranty

At a glance: 1 year on Falcon shocks and Nexus stabilizers; 90 days on finish

This is Falcon Shocks's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.

Coverage by product

Product or component Coverage
Falcon 1.1, 2.1/2.2, 3.1/3.3 series shocks and Nexus steering stabilizers 1 year from date of purchase
Paint and powder coat finish 90 days (defects only)
  • Original purchaser only — coverage does not transfer if you sell it.
  • Keep your NVMOS order confirmation — proof of purchase is required.

What's covered

  • Defects in materials and workmanship
  • TeraFlex repairs, replaces or refunds at its discretion
  • TeraFlex pays to ship the repaired or replacement part back

What's not covered

  • Improper installation or use
  • Not following instructions or skipping maintenance
  • Modifications or unauthorized repairs
  • Normal wear and tear
  • Racing or competition use
  • Abuse or neglect
  • Cosmetic wear to the finish from use

How to make a Falcon Shocks warranty claim

  • Call TeraFlex customer service to start the claim
  • Remove the product from the vehicle yourself
  • Send it in with proof of purchase or the original invoice; you pay inbound shipping

Falcon Shocks contact: Phone: (801) 713-3314 · Claim page / support

Bought it from NVMOS? Start with us.

Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Falcon Shocks, and help it along either way.

Falcon is TeraFlex's shock line — find Falcon shocks and stabilizers in our TeraFlex lineup, or read the TeraFlex warranty.

Disclaimer: The information on this page describes Falcon Shocks's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Falcon Shocks official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.