Diabolical Inc Warranty
Vendor warranty summary
Diabolical Inc Warranty
At a glance: manufacturer defects are fixed with a replacement part or, if needed, a whole new unit; lifetime coverage on the drawer slides Diabolical names
This is Diabolical Inc's policy, not an NVMOS policy. Diabolical doesn't publish a separate warranty document; its defect, damage and return terms live on its returns page, and we've summarized them in plain English. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 8, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| Diabolical-made enclosures, drawers, decks and accessories with a manufacturer's defect | Part or unit replacement (no stated time limit) |
| Accuride drawer slides on Grenadier slide floors and drawer systems (per Diabolical's product pages) | Lifetime (slide maker) |
| Steel locking slides on the Bronco 4-Door Slide Floor (per Diabolical's product page) | Lifetime guarantee |
| Damage in shipping | Report within 48 hours |
| Missing parts | Report right away (Diabolical's pages list 3 to 30 days) |
What's covered
- Manufacturer's defects: Diabolical replaces the defective part, or the entire unit if it has to
- Shipping damage and missing parts: replacement parts sent free of charge, or a full replacement if parts can't fix it
- Wrong or damaged product that can't be fixed with parts: Diabolical pays the return shipping on top of the refund
What's not covered
- Installed items are not accepted as returns
- Change-of-mind returns (wrong unit ordered, no longer wanted) carry a restocking fee and the buyer pays return shipping
- Shipping damage reported after the 48-hour freight-claim window
How to make a Diabolical Inc claim
- When you sign for delivery, write "Package Damaged" if the box looks even slightly damaged; refuse it if it's badly damaged
- Photograph any damage or defect before you install or discard packaging
- Report damage within 48 hours and missing parts as soon as you find them
Diabolical Inc contact: Phone: (801) 634-0521 · Email: sales@diabolicalinc.com · Monday to Friday, 9 AM to 5 PM Mountain · Herriman, Utah
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Diabolical, and help it along either way.
Shop Diabolical Inc at NVMOS
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See all Diabolical Inc products, lead times and FAQs →
Disclaimer: The information on this page describes Diabolical Inc's own defect, damage and return policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Diabolical Inc returns and shipping policy. Last updated on nvmos.com: October 8, 2026. See our return policy for NVMOS's own terms.
