Superwinch Warranty
Vendor warranty summary
Superwinch Warranty
At a glance: Limited lifetime mechanical on SX, Tiger Shark, Terra, SP and Winch2Go with 2-7 year electrical; 1-2 years on LP, LT, UT and S; rope and finish excluded.
This is Superwinch's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product line
| Superwinch product | Coverage |
|---|---|
| SX series (SX10, SX12) | Limited lifetime mechanical / 7 years electrical |
| Tiger Shark 9500 / 11500 | Limited lifetime mechanical / 7 years electrical |
| Tiger Shark 15000 / 18000 | Limited lifetime mechanical / 3 years electrical |
| Terra 2500 / 3500 / 4500 | Limited lifetime mechanical / 3 years electrical |
| SP 35 / SP 45 | Limited lifetime mechanical / 3 years electrical |
| Winch2Go 4000 | Limited lifetime mechanical / 2 years electrical |
| S 5500 / S 7500 | 2 years limited |
| LP 8500 / LP 10000 | 1 year limited |
| LT 2000 / 3000 / 4000, UT 3000 | 1 year limited |
| Power drives | 3 years gearbox / 1 year electrical |
| Wire and synthetic rope; product finish | Not covered |
What's covered
- Defects in materials or manufacture for the original user, for the period published for each product
- Products meeting their applicable specification at the date of purchase
- Repair or replacement as the remedy
What's not covered
- Wire and synthetic rope, alone or built into a product
- Product finish
- Normal wear and tear
- Failure to follow installation, operation or maintenance instructions, including loads above the rated pull
- Commercial or industrial use of a consumer product
- Alteration or modification by anyone other than Superwinch
- Misuse, abuse, neglect and accidents
- Incidental and consequential damages, including damage during removal or reinstallation
How to make a Superwinch warranty claim
- Have the winch's series and model ready so the applicable warranty period can be confirmed.
- Ship the product, postage prepaid, to Superwinch or a factory-authorized service center.
- Include a written description of the problem and your name, address and phone number.
- Include a copy of the original sales receipt.
Superwinch contact: Superwinch, Attn: Customer Service, 320 W. Covina Blvd., San Dimas, CA 91773; 1-800-323-2031; info@superwinch.com · Warranty page
Bought it from NVMOS? Start with us.
Superwinch requires the product to be shipped in prepaid with the original receipt, and terms differ by series, so it helps to know exactly which model and period apply before boxing up a winch. Contact NVMOS first and we will confirm your coverage, supply the receipt and coordinate the claim with Superwinch. Have your order number and a few photos of the issue ready, then call or text us at (920) 249-7744 or send us a message.
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Disclaimer: The information on this page describes Superwinch's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: Superwinch warranty policy (official) and Superwinch product catalog with warranty terms by series (official PDF) and Superwinch home page (official) and Superwinch about us (official). Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
