RIGID Industries Warranty
Vendor warranty summary
RIGID Industries Warranty
At a glance: Limited lifetime on most RIGID lights for the original purchaser; 10 years on Radiance; 5 years for commercial, marine and industrial use; 2 years on accessories; 1 year on finishes and select products
This is RIGID Industries' warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 22, 2026.
Coverage by product line
| RIGID product | Coverage |
|---|---|
| Most RIGID lights, including light bars, pods, fog lights and rock lights | Limited lifetime, original purchaser |
| Radiance series lights | 10 years from purchase |
| Lights used in commercial, marine or industrial settings such as agriculture, mining or manufacturing | 5 years |
| Accessories: mounts, covers, kits and similar items | 2 years |
| Powder coat and cosmetic finishes, lenses, dome lights, UWL, Reflect (other than the light engine and mirror), docking lights #40038 and #40038-ABYC, and Adapt GPS modules | 1 year |
| Apparel, Reflect mirror glass, flashlights and their accessories, lithium-ion batteries and packaging | No warranty |
- Coverage is for the original purchaser and requires proof of purchase. RIGID's warranty doesn't apply to products bought from unauthorized resellers on third-party marketplaces such as Amazon, eBay or Walmart.
What's covered
- Manufacturing defects in material and workmanship for the term above
- Applies to the original purchaser with a receipt or proof of registration
- RIGID decides the remedy: a replacement, a refund or store credit
What's not covered
- Breaking the seal, such as removing the bezel or bezel screws, unless the light is built for lens swaps
- Accidents, misuse, negligence, abuse or vandalism
- Improper installation or ignoring RIGID's instructions and warnings
- Repairs or alterations not done by RIGID, and parts RIGID didn't make
- Excessive road hazards, heat or other severe conditions, and natural disasters
- Lens damage from ammonia-based cleaners or road salt
- Normal maintenance and adjustments
- Damage caused by the shipping carrier
How to make a RIGID warranty claim
- Start with the place you bought the light (that's us, if you bought from NVMOS)
- If the seller doesn't have a warranty process, open a claim on RIGID's warranty claim page
- Have your proof of purchase ready. RIGID may ask for photos or video of the problem
- Don't open the light to troubleshoot it; that breaks the seal and voids the warranty
- RIGID typically responds to a new claim within 1-3 business days
RIGID contact: Customer support: (855) 760-5337, Monday-Friday 8 am-5 pm MST · Email: customersupport@rigidindustries.com · Warranty claim page
Bought it from NVMOS? Start with us.
RIGID asks you to contact the seller first, so get in touch with us before anything else. Have your order number and a few photos or a short video of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll start the claim with RIGID for you.
Shop RIGID at NVMOS
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See all RIGID products, lead times and FAQs →
Disclaimer: The information on this page describes RIGID Industries' own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: RIGID warranty policy and RIGID warranty FAQ. Last updated on nvmos.com: October 22, 2026. See our return policy for NVMOS's own terms.
