Go Rhino Warranty
Vendor warranty summary
Go Rhino Warranty
At a glance: Limited lifetime on defects, five years on the finish, one year on electronics and on certain slider and skid plate finishes. Labor and installation are not covered.
This is Go Rhino's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: November 4, 2026.
Coverage by product line
| Go Rhino product | Coverage |
|---|---|
| Go Rhino products, general (steps, running boards, bumpers, grille guards, racks and more) | Limited lifetime against manufacturing defects in materials and workmanship |
| Finish (red rust, peeling, flaking, cracking) | 5 years from purchase, original owner |
| Certain frame-mounted rock sliders and skid plates (marked as such) | 1 year on the finish |
| Xplor lighting (Blackout, Blackout Combo, Flash, Bright) | Lifetime on materials and construction; 5 years on the finish |
| Classic LED part numbers 751020, 752020, 751002 and 751004 | 1 year |
| Power bar kits, actuators, winches and other electronic devices | 1 year, original owner |
| Clearance items | 30 days (final sale) |
What's covered
- Manufacturing defects in materials and workmanship on parts installed according to Go Rhino's instructions
- Repair or replacement at Go Rhino's discretion
- Finish failure in the form of red rust, peeling, flaking or cracking for five years, for the original owner
- Return shipping on lifetime defect claims, generally, when the package carries an RGA number
What's not covered
- Normal wear and tear, fading and natural breakdown of finishes and materials
- Alteration, misuse, accidents, neglect, improper care and improper installation
- Failure of third-party products used with the Go Rhino part
- Flood, chemical fallout, salt, hail and other environmental conditions or natural disasters
- Labor and installation costs, custom paint or finish work, towing and rental car charges
- Shipping on finish and electronics claims, and packages lost in transit
- Incidental, consequential, indirect or special damages
- Habitual abuse of the warranty or return policy
How to make a Go Rhino warranty claim
- Contact Go Rhino customer service by phone or through the contact form on the warranty page.
- Be ready to provide proof of purchase and photos of the problem.
- Get an RGA number before sending anything back.
- Mark the RGA number clearly on the outside of the package and ship it to the address on the RGA form.
Go Rhino contact: Go Rhino customer service: 1-888-427-4466, Monday through Friday, 6 am to 5 pm Pacific; contact form and warranty registration at https://realtruck.com/go-rhino-warranty/ · Warranty page
Bought it from NVMOS? Start with us.
Go Rhino wants proof of purchase, photos and an RGA number before it will look at a part, and shipping rules differ between structural, finish and electronics claims. Contact NVMOS first: we have your receipt, can help sort out which term applies and will work with Go Rhino on the RGA and the repair or replacement. Have your order number and a few photos of the issue ready, then call or text us at (920) 249-7744 or send us a message.
Shop Go Rhino at NVMOS
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See all Go Rhino products, lead times and FAQs →
Disclaimer: The information on this page describes Go Rhino's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: Go Rhino warranty policy and registration (RealTruck, official) and Go Rhino brand feature: history, IDDEA, RealTruck acquisition, RB series and racks (RealTruck, official). Last updated on nvmos.com: November 4, 2026. See our return policy for NVMOS's own terms.
