FOX Warranty
Vendor warranty summary
FOX Warranty
At a glance: Limited lifetime on 2.0 and 2.5 Performance Series shocks bought after March 30, 2025 (2.0 remote reservoir excluded); lifetime on upper control arms; 1 year on other FOX suspension products
This is FOX's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 22, 2026.
Coverage by product line
| FOX product | Coverage |
|---|---|
| 2.0 and 2.5 Performance Series shocks bought after March 30, 2025 (not 2.0 Performance Series remote reservoir shocks or sports car shocks) | Limited lifetime, for the original owner |
| Upper control arms (spherical bearings, rod ends, other serviceable hardware and appearance or finish issues are limited to 12 months) | Lifetime |
| All other FOX suspension products, including 2.0 Performance Series remote reservoir shocks, Performance Elite, Factory Race and Live Valve | 1 year from original retail purchase |
- Coverage is for the original retail owner of a new FOX product bought from an authorized FOX dealer and isn't transferable. If local law requires a longer warranty period, that period applies.
What's covered
- Factory defects in material and workmanship, other than finish and coatings
- Normal use on passenger cars and light-duty trucks, on the vehicle application the part was designed for, maintained the way FOX specifies
- FOX repairs the part or replaces it with a comparable model, at its option
What's not covered
- Normal wear and tear
- Abuse, misuse, neglect, crash or collision damage
- Improper assembly, maintenance or unauthorized repair and service
- Alterations and modifications
- Finish and coatings
- Removal, installation and reinstallation labor
- Normal operating noise from performance features (squeaks and creaks)
- Second owners, or parts not bought from an authorized FOX source
How to make a FOX warranty claim
- Start with the place you bought the part (that's us, if you bought from NVMOS)
- For service directly with FOX in the US, create a Service Request on FOX's service site first. FOX won't service a product without an SR number, and it replies with shipping instructions
- Ship the part to the service center FOX tells you to use, with the SR number written clearly on the outside of the box
- FOX inspects the part and decides whether it's covered; covered parts are repaired or replaced
FOX contact: Phone: 1-800-FOX-SHOX · Service status (FOX Midwest Service Center): servicemn@ridefox.com · Truck service requests · Warranty page
Bought it from NVMOS? Start with us.
We sold you the part, so contact us before anything else. Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll start the claim with FOX for you.
Shop FOX at NVMOS
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FOX 2.0 Performance Series Rear Shock (0-1 in. Lift) for Ford F-250/F-350 Super Duty (1999-2017)
FOX 3.2 Factory Race Live Valve Connected Coilover Kit, Front and Rear for Ford Bronco (2021-2026)
See all FOX products, lead times and FAQs →
Disclaimer: The information on this page describes FOX's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Sources: FOX automotive, motorsports and truck product warranty and FOX truck service. Last updated on nvmos.com: October 22, 2026. See our return policy for NVMOS's own terms.
