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Vendor warranty summary

Eezi-Awn Warranty

At a glance: 3 years on racks and load bars, 2 years on rooftop tents, awnings and K9 chairs

This is Eezi-Awn's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.

Coverage by product

Product or component Coverage
K9 roof racks, load bars and rack accessories 3 years from date of manufacture
Rooftop tents (including hard shell tents) and awnings 2 years from date of manufacture
K9 chairs 2 years from date of manufacture
  • Original purchaser only — coverage does not transfer if you sell it.
  • Keep your NVMOS order confirmation — proof of purchase is required.

What's covered

  • Defects in materials or workmanship within the warranty period
  • Eezi-Awn chooses the fix: repair, replacement, refund, or credit toward a future purchase

What's not covered

  • Normal wear such as scratches, dents, tears and cosmetic oxidation
  • Storm or wind damage, careless use and accidents
  • Modifications or repairs done by someone not authorized
  • Damage in transit or from storing the product incorrectly
  • Misuse, overloading, or installation that doesn't follow the instructions

How to make a Eezi-Awn warranty claim

  • Contact the Eezi-Awn reseller you bought from
  • Have your original invoice (or a copy) ready; claims are refused without it
  • Return the product with the invoice copy to Eezi-Awn or the reseller for assessment

Eezi-Awn contact: Phone: 866-703-1026 · Email: sales@equipt1.com · Claim page / support

Bought it from NVMOS? Start with us.

Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Eezi-Awn, and help it along either way.

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Disclaimer: The information on this page describes Eezi-Awn's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Eezi-Awn official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.