Dometic Warranty
Vendor warranty summary
Dometic Warranty
At a glance: CFX3 fridges: 5-year limited (3 yrs parts/labor/freight + compressor parts yrs 4-5); older CFX/CFF: 2 years
This is Dometic's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.
Coverage by product
| Product or component | Coverage |
|---|---|
| CFX3 fridges (25, 35, 45, 55IM, 75DZ, 95DZ, 100) — years 1-3 | Parts, labor and freight |
| CFX3 fridges — years 4-5 | Compressor parts only (electronic module excluded); owner pays labor and freight |
| CFX / CFF / CF / CC portable coolers (pre-CFX3 models) | 2 years from purchase |
| Patrol coolers | 7 years |
| Avalanche coolers | 5 years |
| Awnings | 1 year |
- Original purchaser only — coverage does not transfer if you sell it.
- Keep your NVMOS order confirmation — proof of purchase is required.
What's covered
- Defects in material and workmanship under normal personal use
- Original purchaser in the continental US and Canada
What's not covered
- Damage not reported within 10 days of ownership
- Non-Dometic replacement parts or unapproved accessories
- Skipped maintenance or not following the instructions
- Reduced performance at high altitude; RF/electromagnetic interference
- 12V chassis-ground corrosion
- Animal or insect infiltration
- Accidents, misuse, alterations and normal wear
How to make a Dometic warranty claim
- Keep a copy of your dated bill of sale
- Bought from a dealer (like NVMOS): contact the dealer or take it to an Authorized Dometic Service Center (dometic.com/en-us/support/find-a-dealer)
- Bought on dometic.com: use the online warranty form at dometic.com/en-us/support/warranty-form
- Or call 1-800-544-4881 / email customersupportcenter@dometic.com
- Optional: register the product at dometic.com/en-us/us/product-registration
Dometic contact: Phone: 1-800-544-4881 · Email: customersupportcenter@dometic.com · Claim page / support
Bought it from NVMOS? Start with us.
Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Dometic, and help it along either way.
Disclaimer: The information on this page describes Dometic's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Dometic official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.
