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Vendor warranty summary

Dobinsons Warranty

At a glance: 2 years / unlimited miles on springs and shocks; 1 year on other parts

This is Dobinsons's warranty, not an NVMOS policy. We've summarized it in plain English to save you a search. The manufacturer's official terms always govern and can change without notice. Last reviewed on nvmos.com: October 4, 2026.

Coverage by product

Product or component Coverage
Coil springs 2 years, unlimited miles
Leaf springs 2 years, unlimited miles
Shock absorbers 2 years, unlimited miles
Winches 2 years
Fridges 5 years compressor; 1 year other components
All other parts 1 year
  • Keep your NVMOS order confirmation — proof of purchase is required.

What's covered

  • Non-cosmetic manufacturing faults
  • Coil springs: breakage, or sag of more than 10mm height loss
  • Leaf springs: breakage, or sag of more than 12mm camber loss
  • Shocks, winches, fridges and other parts: manufacturing faults only

What's not covered

  • Products that are abused, misused, misapplied, neglected or altered
  • Improper installation or maintenance
  • Industrial, mining or agricultural use
  • Wrongly selected parts and non-Dobinsons components
  • Shipping costs to or from Dobinsons, labor, and consequential losses

How to make a Dobinsons warranty claim

  • Notify Dobinsons in writing within the warranty window (2 years from invoice for springs/shocks, 12 months for other parts) - late claims are treated as waived
  • Complete the online warranty form
  • Return the part to Dobinsons or an approved importer for inspection, at your cost

Dobinsons contact: Phone: 305-424-8353 · Email: Sales@Dobinsonusa.com · Claim page / support

Bought it from NVMOS? Start with us.

Have your order number and a few photos of the issue ready, then call real humans at (920) 249-7744 or send us a message. We'll tell you whether the claim goes through us or straight to Dobinsons, and help it along either way.

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Disclaimer: The information on this page describes Dobinsons's own warranty policy. It is not a warranty offered by NVMOS (No Visible Means of Support LLC). Manufacturers update their terms at any time; we review these pages periodically, but the manufacturer's current official policy is the one that applies to your claim. Source: Dobinsons official warranty information. Last updated on nvmos.com: October 4, 2026. See our return policy for NVMOS's own terms.